Established in 1998, Scooter's Coffee has distinguished itself as one of the premiere specialty coffee companies in the industry. Scooter's Coffee may be one of the fastest-growing specialty coffee brands, but simplicity is at our core: sustainably-sourced ingredients we handcraft into perfection. We believe in taking time to connect and create an amazing experience in each life we touch. At Scooter's Coffee we live our core values of integrity, love, humility and courage and we are looking for talented, passionate, amazing people to join our team.
You are applying to work with a franchisee of Scooter's Coffee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
Regional Manager – Scooters Coffee
Location: Chester, IL & Carbondale, IL
Employment Type: Full-time
Reports To: Owner
Compensation: Competitive Base Wages + performance-based bonus + benefits
Start Date: Immediately Available
Position Summary:
The Regional Manager is responsible for overseeing all aspects of store performance across multiple locations, ensuring consistent operations, high customer satisfaction, and strong financial results. This hands-on leadership role will focus on training, employee development, operational execution, and driving revenue and profitability.
Key Responsibilities:
- Provide strategic leadership and daily operational oversight for all locations in the region.
- Manage labor planning, scheduling, and payroll to stay within labor hour targets (~450 hours/week).
- Hire, train, coach, and evaluate assistant managers and team leads.
- Ensure high standards of product quality, customer service, and speed of service.
- Monitor and analyze sales performance, costs, and key operational metrics.
- Lead initiatives to increase sales and profitability while maintaining a strong team culture.
- Implement and enforce company policies, procedures, and brand standards.
- Coordinate with vendors and maintenance teams to ensure optimal equipment and supply readiness.
- Serve as the communication link between store teams and ownership.
Qualifications:
- 3+ years of multi-unit management experience in the food, beverage, or quick-service industry.
- Strong leadership, organizational, and communication skills.
- Proven ability to manage labor, drive results, and maintain a customer-first mindset.
- Experience with P&L management, staff development, and operational procedures.
- High level of accountability, attention to detail, and adaptability.
- Ability to work early mornings, weekends, and travel between locations as needed.
What We Offer:
- Competitive salary and performance bonuses
- Paid time off and
- Growth opportunities in a rapidly expanding company
- Fun, supportive team environment
Disclaimer
The functions and skills described here are general in nature and represent the type of work performed, but they do not constitute an exhaustive list of the duties and responsibilities performed on the job.
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