YWCA Knoxville & the Tennessee Valley

Position Description

Position Title: Special Events and Marketing Coordinator
Supervisor: Director of Development (or Chief Executive Officer)
Job Type: Full-Time, Non-Exempt
Location: 420 W. Clinch Avenue, Knoxville, TN

Overview

YWCA Knoxville & the Tennessee Valley is on a mission to eliminate racism and empower women across East Tennessee. We put this mission into action every day through programs that provide housing, supportive services, and opportunities for women, children, and families across six counties. Guided by our core values of peace, justice, freedom, and dignity, we work to strengthen communities and create pathways to safety, stability, and opportunity. We are a collaborative, mission-driven team that values accountability, innovation, and continuous growth, and we are committed to doing meaningful work that creates lasting impact for those we serve.

The Special Events and Marketing Coordinator plays a key role in advancing this mission by supporting the organization’s visibility, community engagement, and fundraising efforts. This position leads the coordination of special events, executes marketing and communications strategies, and manages volunteer engagement across the organization.

This role requires a high level of organization, initiative, and the ability to manage multiple priorities with minimal oversight. It is ideal for a detail-oriented professional who enjoys both creative work and logistics and is passionate about building strong community connections.

Duties and Responsibilities

Special Events

Coordinate planning and execution of fundraising and community events, including annual events such as Keys of Hope Luncheon, Tribute to Women, and Diversity Day
Develop and manage event timelines, logistics, vendors, materials, and on-site operations
Support event fundraising goals, including ticket sales, sponsorship tracking, fulfillment, and donor experience
Manage event communications, including invitations, registrations, and post-event follow-up
campaigns, and promotional materials
Create and schedule content across platforms to increase engagement and awareness of YWCA programs and initiatives
Assist with website updates and ensure content is current and aligned with organizational priorities
Coordinate closely with program staff and leadership to ensure accurate, timely representation of programs and impact
Support storytelling efforts by gathering program highlights, photos, and impact stories
Maintain brand consistency across all marketing and communications materials
Collaborate with internal teams to ensure seamless event execution

Marketing & Communications

Lead execution of day-to-day marketing efforts, including social media, email Volunteer Coordination
Serve as the primary point of contact for volunteers across programs and events
Recruit, onboard, and schedule volunteers to support organizational needs
Coordinate volunteer roles for events and ongoing program support
Maintain accurate records of volunteer hours and engagement
Develop and manage consistent volunteer communication and engagement processes
Support efforts to recognize and retain volunteers

Administrative & Operational Support

Track and report on key marketing and event metrics
Support cross-departmental coordination to ensure alignment of messaging and activities
Maintain accurate donor and event records within the organization’s CRM system
Support timely and accurate distribution of tax acknowledgments and donor thank you letters
Assist with general administrative tasks related to marketing, events, and volunteer engagement

Qualifications

Bachelor’s degree in Marketing, Communications, Public Relations, Nonprofit Management, or a related field preferred
1–3 years of experience in marketing, event coordination, or nonprofit development, with demonstrated experience supporting or executing events
Strong written and verbal communication skills, with the ability to craft clear, engaging content for diverse audiences
Proficiency with social media platforms and basic design tools (e.g., Canva or similar)
Highly organized with strong attention to detail and the ability to manage multiple priorities and deadlines
Demonstrated initiative and ability to manage multiple projects independently with minimal oversight
Ability to work occasional evenings and weekends in support of events
Commitment to creating a respectful, inclusive, and welcoming environment in all communications and community interactions

Compensation and Benefits

Pay Range: $42,500–$45,000 annually
Schedule: Monday–Friday, with flexibility for events

Benefits include:

Health, dental, and vision insurance
Short-term and long-term disability coverage
Life insurance
Employee Assistance Program (EAP)
Retirement plan with employer contribution
Generous paid time off and holidays

To Apply

Apply online at:

Application Deadline: April 10, 2026

YWCA Knoxville & the Tennessee Valley is an equal opportunity employer. We are committed to building a diverse and inclusive workplace and strongly encourage women and individuals from historically underrepresented communities to apply.

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YWCA Knoxville and the Tennessee V

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