Description:

Why WCE

Join a team that has your back. We hire techs who take pride in their work, support each other, and are ready to be the one customer's count on when the heat is on (or the walk-in's down).

For techs who want more. More stability. More respect. More Opportunity. Hard work and dedication are rewarded with the resources and backing needed for you to succeed. We train, support and invest in our techs, giving them the tools to build a stable career with room to grow. If you want to be a part of a team that has your back, this is the place to be.

Why This Role Matters

Facilities call us because downtime is expensive. You’ll diagnose fast, document clearly, and prevent repeat failures. Customers see exactly what you did, what’s next, and why it matters. That’s how we earn long-term partners.

What You’ll Do

We need an experienced Commercial HVAC/R and Kitchen Equipment Service Technician who:

Diagnose, repair, and maintain RTUs, walk-ins, reach-ins, ice machines, and line cooling
Diagnose and repair hot-side: fryers, ovens, griddles, steamers, dish machines
Work independently in the field - but stay tight with dispatch, parts, and fellow techs
Use work-order video on every job to document, educate, and build trust
Close the loop on quotes, clearly explaining issues and solutions to keep customers informed
Leave every job site better than you found it

Must-Haves

3+ years commercial HVAC/R & Kitchen Equipment service field experience with solid troubleshooting
Comfortable running after-hours and weekend emergency calls when it's your turn on-call
Professionalism and clear customer communication
Brings a "whatever it takes" attitude to the job site
Can work independently, but knows how to tag-team when the situation calls for it
Treats customers with respect, keeps them informed, and makes their problem your mission
EPA Certification

Nice-to-haves

CFESA, OEM certs

How We Work (the WCE way)

Communicate relentlessly - every job gets work-order video proof + clear next step
Own everything - if you touch it, you close the loop
One team - protect the customer and each other
Endlessly improve - grow skills, grow pay
Change the standard - be the reason the customer calls us first + be the tech others look up to
Enjoy the journey - we hustle, we laugh, we respect each other, and we make every day count

Pay & Perks

Based on experience, hustle, and leadership capability

100% company-paid medical, dental & vision insurance

Annual merit increases
3 weeks PTO to start (up to 5 weeks over time) w/ up to 125% rollover
401(k) with company match
Life and disability insurance available
Monthly & annual recognition raffles
Annual tool allowance & replacement
Company vehicle & free uniforms
Gas/corporate cards for business expenses
Smooth, tech-driven in-house dispatch
Room to grow, learn, and earn more
Free leadership, finance & soft-skills courses

Growth

Clear, published skill matrix tied to pay steps. Master a lane, get certified, move up.

Ready to Be the One They Call When the Kitchen's Down?

We don't just fix equipment - we save the day for chefs, GMs, and owners when everything's on the line.

Apply today - and we'll get back to you within 48 hours.

Requirements:

Compensation details: 25-45 Hourly Wage

PI871b4e382c8a-37437-39089883

WINDY CITY EQUIPMENT SERVICE INC

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Experienced Commercial HVAC/R and Kitchen Equipment Service Technician