Townsen Surgery Center - East Dallas is looking for a Medical Receptionist to join our team in Mesquite, Texas!

The Medical Receptionist is responsible for assisting patients, doctors, office employees, and visitors. The Medical Receptionist helps the clinic run smoothly by scheduling appointments, greeting patients, answering phones, maintaining accounts and medical records, and other tasks as needed.

ESSENTIAL FUNCTIONS:

Clinical Receptionist

• Assist with management of daily clinic operations
• Ensure the surgery center is open and closed in a timely manner
• Greet patients as they arrive to facility and provide them with appropriate information
• Assist patients in completing all necessary forms and documentation
• Ensure completeness and accuracy of patients’ forms and logs including all demographics
• Update patients’ information in EMR system and all related records
• Keep patient appointment on schedule by notifying provider of patients’ arrival
• Answer telephone, route calls when appropriate, and answer inquires
• Maintain patient accounts by obtaining, recording, and updating personal and financial information
• Call patients to remind them of appointments
• Schedule and reschedule patients’ appointments
• Coordinate mail flow in and out of the office
• Receive subpoenas and distribute to the appropriate department
• Gather and match packing slips to invoices and submit to accounting
• Collect checks and coordinate next steps with accounting
• Receive deliveries, assist with unpacking and stocking
• Ensure reception area is well maintained, neat and clean, including magazines

Medical Records

• Create and label appropriate charts for patients
• Assemble patient medical records according to forms placement guidelines
• Manage medical records files and update information as needed
• Review case and/or files thoroughly for errors and notifies manager and/or team lead of errors
• Collect and organize medical records, review thoroughly for any discrepancies and/or error and communicates findings with the necessary department
• Audit charts and update charts with appropriate information
• Coordinate surgical notes, upload operation notes, reports, dictations and following up on notes

KNOWLEDGE, SKILLS, AND ABILITIES:

• Strong computer knowledge including proficiency with MS Outlook, Word, and Excel
• Strong attention to detail
• Exceptional customer service and phone etiquette
• Excellent verbal and written communication skills

EDUCATION AND EXPERIENCE:

• High School Diploma or GED
• Valid Texas Driver’s License

Townsen Surgery Center - East Dallas is an ambulatory surgery center specializing in providing high quality and safe patient care. Combining modern technological healthcare technology and compassionate care, we welcome you to join our team. Townsen Surgery Center - East Dallas our team is dedicated to compassion, innovation, and trust. Come join our team at Townsen Surgery Center - East Dallas where exceptional people and exceptional care meet.

Compensation to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.

Employment for this position is contingent upon the successful completion of a background check and drug screening.

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Townsen Surgery Center - East Dallas

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