Service Manager

Service Manager Lead Operational Excellence for Premier Commercial and Government Electrical Projects

Job Overview:

Company: Tirone Electric & Data.
Salary/Pay Rate: $79,000.00 to $135,000.00 per year.
Location: Office-based (95%) with 5% Construction Field environment.
Job/Employment Type: Full Time, Salaried.
Schedule: Eight-hour day between 6:00 AM to 5:00 PM (Overtime may be required).
Mandatory Licenses & Certifications: Valid Driver's License with insurable driving record.

The Opportunity: You will serve as a pivotal leader, bridging the gap between customer needs and field execution to ensure every service job is completed with precision. This role offers the autonomy to manage dispatch workflows while driving the profitability and growth of a respected electrical contractor. You will make a tangible impact by mentoring your team and upholding the high-quality standards that Tirone Electric & Data is known for.

How You Will Make an Impact:

Coordinate and schedule personnel, equipment, and materials to ensure all service jobs are completed efficiently.
Lead and coach the dispatch team to meet established sales and profit goals while maintaining operational visibility.
Orchestrate the emergency service process to provide rapid, functional responses for critical customer needs.
Validate that project sites are prepared for electrical teams and that all technical expertise is readily available.
Oversee the accuracy of work orders and documentation to facilitate seamless billing and accounts receivable collections.
Maintain proactive communication with customers and field teams to resolve logistical or technical issues in real-time.
Enforce rigorous safety and quality standards to exceed industry codes and company performance benchmarks.

Required Qualifications & Experience:

Minimum of 5 years of experience in the electrical field, including at least 2 years in a leadership role.
Proven expertise in troubleshooting and resolving complex electrical problems in both commercial and residential sectors.
Demonstrated ability to interpret detailed project drawings, blueprints, and technical specifications.
Proficiency in using dispatch software, spreadsheets, and corporate operations tools for scheduling and communication.
Physical ability to maneuver effectively on customer sites and lift up to 50 lbs.
Strong track record of meeting safety program requirements and maintaining professional rapport with diverse teams.

Preferred Qualifications & Experience:

Advanced experience in managing commercial and government power and control installations.
Demonstrated success in financial oversight, including managing profit goals and reviewing outstanding invoices.
Proven ability to function independently when researching complex technical solutions or specialized equipment.

Compensation & Benefits:

Competitive salary plus a performance-based commission structure.
Weekly pay cycle to provide consistent financial stability.
Comprehensive medical, dental, and vision insurance coverage.
Life and disability insurance options for long-term security.
Retirement savings program to support your future financial goals.
Paid time off including holidays, vacation, and sick leave.
Vehicle allowance and a comprehensive tech package including a smartphone and laptop.
Professional development through paid training and industry certifications.

About Us: Tirone Electric Inc is a premier electrical contractor specializing in commercial and government power and control installations. We offer a personalized onboarding experience and a supportive environment where you are treated as a valued professional rather than just an account. Our commitment to industry expertise and a hands-on, human approach ensures our team has the tools and leadership needed to succeed from day one.

Learn more at www.tirone-electric.com.

Tirone Electric & Data is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender expression, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or any other status protected by law or regulations. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors.

Compensation details: 79000-135000 Yearly Salary

PI1c14740358a4-37437-40059989

Tirone Electric Inc

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