Description:

Automotive Service Advisor – Be the Voice of the Service Lane! Are you a people-person who loves cars and solving problems? We’re looking for a rockstar Service Advisor to be the go-to connection between our customers and our service team. If you thrive in a fast-paced environment and love turning chaos into calm with a smile, you’ll feel right at home here!

What You’ll Do:

Greet customers like a champ and get the details on what their car needs
Help diagnose issues (with a little road testing, if needed!)
Create clear, accurate repair orders and cost estimates
Keep customers in the loop about repairs, timelines, and any surprises
Recommend services that keep vehicles running like new
Test drive vehicles to confirm issues or fixes
Handle questions, concerns, and complaints with professionalism and care
Keep things moving—schedule appointments, coordinate with technicians, and follow up on repairs
Make sure cars are safe, secure, and ready to roll

Perks of the Job:

Work in a fun, supportive environment
Play a key role in helping people take care of their cars
Learn and grow with hands-on experience
Be part of a company that values your input and energy

Ready to shift your career into high gear? Come join us and help drive a great customer experience every day!

Requirements:

A friendly, helpful attitude and excellent communication skills
An eye for detail and a knack for staying organized
Someone who genuinely cares about customer satisfaction
Prior experience as a Service Advisor or in a customer-facing automotive role (preferred)
Strong knowledge of automotive systems and maintenance services
Ability to explain technical information in a way customers understand
Comfort using scheduling and service software (we’ll train you on the specifics)
Valid driver’s license and clean driving record
High school diploma or equivalent (post-secondary education a plus) .

PIb617667859a0-37437-38953267

Tim Dahle Mazda Southtowne

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