About Soundvision Technologies

SoundVision Technologies (SVT) is the parent company of 3 major internationally recognized technology brands. These brands are well known in their fields of high-end custom audio and WiFi networking. SVT has been around for over 20 years, and has been an established company in southern Utah for over a decade - winning awards for its manufacturing of high-quality technology! A little about the brands:

TruAudio - a high-end custom integration AV brand that specializes in the highest end of audio. This includes speakers and subwoofers for indoor and outdoor use - many of which have been showcased in The Parade of Homes all over the country. TruAudio has gained recognition by creating quality products that are aimed at the AV professional to be easy to install and look and sound amazing.

VSSL - VSSL is our streaming AV brand focused on bridging the gap between custom AV and smart home/wifi systems. VSSL is utilized all over the world to make it easier than ever to stream your favorite music to your professional speakers. Our latest VSSL product is a full home theater smart speaker setup that is already turning heads!

Alta Labs - the newest brand of SVT, Alta Labs is a networking company taking the space by storm with the latest in WiFi products such as access points, network switches, and more! Started only last year, this brand is already a major talking point in the networking space all over the world - competing with brands that have been established for over a decade!

Technical Support Representative - Entry Level Contractor

Soundvision Technologies and Alta Labs are looking for an entry level Technical Support Representative who boasts a baseline knowledge of wireless and wired networking technologies in our Hurricane, Utah headquarters.

Minimum Skills Required:

Understanding of layers 1-4 of the OSI model
Basic networking knowledge (TCP/IP, DNS, DHCP)
Basic knowledge of Wi-Fi technologies
Basic knowledge of wired networking (switching, basic routing)
Strong work ethic and reliability
Excellent customer service and communication skills
Positive attitude and problem-solving mindset

Additional Qualifications:

Have set up and/or maintained a network consisting of at least 200 client devices both wired and wireless
Advanced knowledge of WiFi technologies
Advanced knowledge of wired networking technologies
Experience working for a smaller company environment
Basic understanding of VLANs
Strong team collaboration abilities

Minimum Education:
High School Diploma

Here are the perks for taking the job

Paid sick and vacation time
Health insurance after thirty days
IRA matching after one year
Access to a team fridge stocked full of drinks, paid for by the company
Employee purchase programs on all products

The pay range for this role is:
17 - 19 USD per hour(Hurricane, UT)

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Soundvision Technologies

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Technical Support Representative - Entry Level