About Scene Health

Scene is reimagining medication adherence with our 360° model of care, bringing the gold standard of Directly Observed Therapy into the digital age. Through personalized video coaching, engaging education, and motivational support, we connect healthcare professionals, patients, and their families to solve the $500B problem of medication nonadherence.

Through our mobile app, patients connect with pharmacists, nurses, and health coaches through quick daily video check-ins, anytime, anywhere. We make medication management engaging and supportive while helping patients overcome challenges and barriers related to social determinants of health.

We’re looking for an RN who brings energy, warmth, and authenticity to every patient interaction—especially on video. In this role, you’ll connect with patients through daily video check-ins, offering encouragement, education, and accountability that helps them stay on track with their medications.

The ideal candidate:

Is naturally engaging and comfortable speaking on camera
Enjoys building rapport quickly through virtual, asynchronous interactions
Can motivate and encourage patients in short, meaningful video touchpoints
Is passionate about making healthcare more personal, accessible, and supportive

JOB OVERVIEW

As a Clinical Adherence Nurse (RN), you will play a key role in enrolling, engaging, and supporting patients in a high-impact medication adherence program designed to improve health outcomes. This innovative role uses asynchronous video communication and digital engagement to build meaningful patient relationships and deliver personalized clinical support.

Through daily video check-ins, you will connect with patients, offering encouragement, education, and accountability that helps them stay on track with their medications and care plans. Using your clinical expertise and motivational communication skills, you will guide patients through challenges, celebrate progress, and help them build sustainable health habits.

In this role, you will help patients overcome barriers related to social determinants of health, provide tailored education, and monitor medication-taking behavior through video-based interactions. By building trust through engaging video communication, you will inspire patients to actively participate in their care and empower them to take greater control of their health.

Key Responsibilities:

Conduct patient outreach and engagement through video messaging, video consultations, phone calls, and text-based communication, educating and enrolling patients into the adherence program
Utilize video-based communication as a primary engagement tool to deliver personalized education, coaching, and adherence support
Provide compassionate and motivational coaching, case management, and health education services to encourage medication adherence and lifestyle changes
Conduct video-based medication reconciliation consultations, ensuring patients understand their medications, dosing schedules, and proper administration techniques
Review asynchronous video submissions of patients taking medication, ensuring correct administration, monitoring adherence, and assess for side effects or concerns
Create short-form educational and motivational videos to send to patients for personalized engagement and population-level health education
Assess patient needs, including medical, behavioral, and social challenges, and escalate cases as necessary
Provide guidance on medication administration, inhaler technique, chronic disease management, and medication safety through live and asynchronous video coaching
Act as a clinical escalation point for non-clinical team members to send patient cases that need a higher level of clinical review and intervention
Assist patients with technical troubleshooting related to the company’s mobile application and adherence platform
Maintain accurate and detailed documentation of all interactions, ensuring compliance with company and regulatory guidelines
Engage with provider offices, health plan services, and pharmacies on behalf of the patient, as needed, to overcome barriers
Provide referrals to healthcare providers and community resources when needed, including direct outreach to provider offices and/or warm transfers to service providers
Utilize motivational interviewing techniques within video and digital engagement to engage patients in long-term adherence strategies
Offer guidance on inhaler techniques, chronic disease management, and medication safety
Contribute to program improvement by providing insights from patient interactions, particularly regarding video engagement, digital adherence monitoring, and patient education strategies
Partner with cross-functional teams to develop and refine video-based patient engagement content, clinical protocols, and educational materials

Required Qualifications:

Registered Nurse (RN) license in good standing with at least 5 years of nursing experience
5 years of related experience in patient engagement, health education, or care coordination
Strong background in chronic disease management, medication adherence, and patient coaching
Excellent oral and written communication skills with a warm, empathetic approach
Bilingual in Spanish
Ability to work in a fast-paced, patient-focused environment
Proficiency in electronic health records (EHR), mobile applications, and digital health platforms.
Comfortable engaging patients via phone, video, and chat throughout the workday
Experience assessing social determinants of health and connecting patients with resources

Preferred Qualifications:

Experience in video communication, telehealth, community health work, or digital health settings
Certification in health coaching (e.g., Certified Health Coach, Integrative Health Coach, etc.) or willingness to obtain certification within a specified timeframe
Knowledge of Directly Observed Therapy (DOT) models
Experience working with Medicaid and Medicare Dual Eligible (D-SNP) populations
Familiarity with Salesforce or other CRM platforms

Benefits & Perks

Competitive salary
Paid vacation, paid sick leave, plus paid holidays
Health, dental, vision, short-term disability
401K retirement savings plan
Work remotely while making a tangible impact on patients’ lives
Be part of an innovative healthcare solution addressing a $500B medication adherence challenge
Collaborate with passionate professionals across healthcare, technology, and public health sectors
Professional development and growth opportunities within a rapidly scaling company

The biggest perk is that you will be working on a game-changing solution in healthcare with people who are talented, motivated, and passionate. Scene has impacted thousands of lives to date, but you will be integral in scaling that impact.

If you are a compassionate, tech-savvy nurse with a passion for patient engagement and medication adherence, we want to hear from you! Apply today to join us in transforming healthcare and empowering patients toward better health outcomes.

*Candidate MUST have availability to work evenings and weekends.

Available shifts include:

Saturday-Wednesday (12-8pm, 1-9pm, 2-10pm, 3-11pm EST)
Sunday-Thursday (12-8pm, 1-9pm, 2-10pm, 3-11pm EST)

**We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas at this time.

The pay range for this role is:
70,000 - 80,000 USD per year(Remote (Baltimore, Maryland, US))

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Scene Health

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