Quantum Pain and Orthopedics is a premier outpatient clinical network serving the San Antonio and Austin, TX areas. Our specialty is combining high quality healthcare with compassion and excellence. QPO strives to create a team that highlights our culture of diversity, ethics, and collaboration. Come join our team at Quantum Pain and Orthopedics and uncover the excellence in YOU!

The Medical Assistant supports a positive patient experience by performing administrative and specific clinical tasks under the direction of a Physician or Provider to ensure efficient operation of the clinic. The Medical Assistant functions as a member of the clinical team performing a supportive role in the delivery of patient care that is safe, effective, patient-centered, timely, efficient, and equitable.

ESSENTIAL FUNCTIONS:

• Maintains patient charts and ensures completeness and accuracy of patients’ forms.

• Rooms patients consistent with clinic needs while determining and documenting chief complaint and reason for visit, vital signs, medication list, allergies, smoking history and other information as required by clinic.

• Communicates and documents any status updates and changes regarding patient and treatment plan.

• Keeps patients informed of delays and progress of clinical appointments.

• Provides administrative support and performs routine clerical such as photocopying, scanning, and faxing.

• Ensures exam rooms are prepared and stocked with adequate medical supplies as well as cleaning rooms appropriately between patients.

• Maintains and responds to e-mails, telephone calls and inquiries.

• Takes telephone messages and provides feedback and answers to patient/physician/pharmacy calls.

• Assists team and uses downtime efficiently.

• Performs other duties as assigned.

OBS Duties:

• Ensures the pre-operative area provides a clean and therapeutically safe and supportive environment.

• Give instructions to patients as instructed by physician, nurse practitioner, or physician assistant

• Ensures supplies and equipment needed are available and in good working order

• Admits the patient to the unit and prepares him/her for the scheduled procedure

• Collects and prepares laboratory specimens for testing

• Prepares and administers medications, including intramuscular, intradermal, and subcutaneous injections – including vaccinations/immunizations, as directed by a physician or other licensed provider

• Monitors the patient’s medical condition and reports any significant changes to the admitting physician or anesthesiologist

• Confirms surgical consent, pre-operative test results and History and Physical (H&P) Report are in the medical record prior to proposed procedure

• Calls the patients to confirm details of Pre-op and post-op

• Reports any important health history facts to the operating room nurse/medical director

• Gives patients and family members emotional support as necessary

• Assisting with sanitizing beds/room in fast-paced work environment.

• Wheelchair patients out and assisting patients enter the vehicle

• Monitor patients and document vitals in the recovery room during post-op Medical Assistant OBS Documents patient vitals and keep medical records up to date

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology

• Knowledge of patient care charts and patient histories

• Knowledge of patient evaluation and triage procedures

• Ability to perform standard clinical procedures according to established protocols • Ability to maintain effective and organized systems to ensure timely patient flow

• Ability to maintain calendars and schedule appointments

• Ability to maintain quality, safety, and/or infection control standards

• Ability to adapt easily to changing conditions and work responsibilities

• Excellent verbal and written communication skills

EDUCATION AND EXPERIENCE:

• High School diploma or GED

• One (1) year of experience in a clinical setting

Compensation to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.

Employment for this position is contingent upon the successful completion of a background check and drug screening.

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Quantum Pain and Orthopedic

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