POSITION SUMMARY

Puyallup Chocolates is seeking an experienced Food Safety Quality Assurance Manager to join our team. This position will play a vital role in helping to manage food and safety programs ensuring product quality while staying in compliance with food safety and regulatory requirements.

The Food Safety Quality Assurance Manager will be responsible for developing and maintaining our food safety and regulatory programs. Including implementing industry best practices for all inbound and outbound materials, leading internal and external audits, employee food safety training, and documentation. This position will also maintain facility food production certifications, regulatory licenses, and the supporting documents for the organization.

We are seeking employees who want to make an impact and be part of a rapidly growing company. Initiative and motivation are essential for our positions. This is a great opportunity to grow your career at a dynamic company, where you will be foundational in growing both our business and great company culture.

RESPONSIBILITIES

Develop, implement, and manage, the standards and documentation for the ISO 22000 Food Safety Management System, Food Safety System, statistical control programs (SPC), Employee food safety training, weight control program, equipment calibration, and other programs related to product and process quality, food safety, and regulatory compliance
Develop, implement, and document SOP's for all food safety and quality assurance processes to ensure safe and efficient production standards, such as 100% traceability in production batch processing, conducting mock recalls, monitoring/approving raw product ingredients/supplies, and assisting with holds and releases of raw material, in-process, and finished products
Ensure that regular reports of product status, including raw material, and finished product, holds and corrective actions are completed, leads investigation of hold issues
Coordinate all research and development testing; lead or assist with special projects as needed
Maintain facility food production certifications, regulatory licenses, and supporting documents; leads internal and external audits
Manage the sanitation and pest control programs of all food production/handling areas and equipment to ensure compliance with regulatory and Puyallup Chocolates food safety standards
Help develop and maintain department budget
Onboard and manage department vendors/suppliers, and maintain related records
Lead onboarding of new customers in contract manufacturing relationships; promptly investigate and implement corrective action for all customer issues
Identify opportunities for improvements, identify potential areas of risk, and promptly share critical business information with key stakeholders to maximize results throughout Puyallup Chocolates
Coordinate effective teamwork and use all company resources efficiently to promote superior financial results for Puyallup Chocolates; maintain Puyallup Chocolates equipment and assets to maximize ROI
Establish and maintain effective business relationships with all employees, vendors, business partners, government/regulatory entities, and communities in which we operate
Strictly enforce workplace safety measures; safeguard the welfare of all employees, guests, visitors, and business partners at all times; promptly report workplace risks, incidents, injuries, and near misses; consistently wear and utilize all required PPE
Maintain confidentiality regarding all sensitive and proprietary business information and safeguard Puyallup Chocolates assets at all times

REQUIREMENTS:

Minimum

BA/BS in related field or equivalent
3+ years similar work experience
Experience in scientific methods and report writing
Understanding of plant production systems, FSMA, SQF, GMP, HACCP, Good Manufacturing Practices (GMP), and Hazard Analysis and Critical Control Points (HACCP) standards, SQF, and well versed in FDA, CFR, Food Safety Modernization Act (FSMA) sanitation, plant safety, quality systems, kosher, and organic regulations
Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods
Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo; this includes uses of chemicals and their interactions, safety, production techniques, and disposal methods
Strong mathematical and analytical skills; ability to make intelligent decisions using an effective mix of analysis, experience, and judgment
Ability to read, write and understand polices, guidelines, specifications, and safety standards
Strong attention to detail; ability to problem solve, effectively multi-task, and manage competing priorities to meet deadlines
Ability to record, analyze, reconcile, and interpret business data and enter data into business computer systems
Able to work with a sense of urgency when needed and remain focused on delivering timely and effective solutions
Strong written and verbal communication skills in English
Good PC and MS Office skills
No food-related allergies
Uncompromising integrity and the ability to maintain strict confidentiality
Culturally sensitive and works well with the full diversity of our company and community
Ability to occasionally work non-standard hours to accommodate business needs, including nights, weekends, and holidays during peak seasons, product launches, and major gifting periods
Ability to pass background check

Preferred

Any vocational / technical certifications or degrees in related field(s)
3+ years in regulated food manufacturing utilizing Good Manufacturing Practices
10+ years in diversified food manufacturing operations
Ability to speak Spanish

ABOUT PUYALLUP CHOCOLATES

The Puyallup Tribe of Indians, known as the generous and welcoming people, inspires the name and purpose of Puyallup Chocolates. Founded in the Tribe's legacy of abundance and community, we craft premium chocolates for you to enjoy and share. Each piece of Puyallup Chocolates reflects tradition, inviting you to savor life's moments and carry forward the spirit of generosity. We raise our hands in gratitude and welcome you to the Puyallup Chocolates family. Tribal and Indian preference employer as required by law.

HOW TO APPLY: Submit an application online: https://apply.jobappnetwork.com/puyallupchocolatesllc/en

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Puyallup Chocolates LLC

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Food Safety Quality Assurance Manager