Senior Account Manager (Must live in IN, IL, MI, WI, MN or IA)

OraSure Technologies Inc. (OTI) empowers the global community to improve health and wellness by providing access to accurate, essential information. Our ability to positively affect change is powered by the innovative tools and diagnostics we deliver to the market.

Together with its wholly owned subsidiaries, OTI provides its customers with end-to-end solutions.

Its first-to-market, innovative products include rapid tests for the detection of antibodies to HIV and Hepatitis C (HCV) on the OraQuick platform; sample self-collection and stabilization products for molecular applications; and oral fluid laboratory tests for detecting various drugs of abuse.

Overview

Here at OTI our innovative sampling tools and diagnostics unlock access to accurate, essential information that advances global health and well-being. Our products include molecular sampling kits for the genome and microbiome, and rapid diagnostics for infectious disease.

Summary

The Senior Account Manager will develop relationships with end-users, key opinion leaders, market influencers, and distribution sales professionals in assigned geographical territory and conduct sales calls to all decision makers in applicable markets.

Responsibilities

Meet monthly, quarterly and yearly sales quotas and account “close” goals and provide customer feedback to improve OraSure products to best meet our market demands
Prospect new customers within a prescribed territory
Market/promote products within the assigned territory to meet or exceed sales quota and account closure goals. Portfolio productions include Point of Care tests for HIV, Hepatitis C and Syphilis, as well as an OTC HIV test
Support and train new customers, assist with validations as required
Support and manage appropriate distribution partners to help drive demand for OraSure products with their end customers
Prepare and present business reviews for all key customers as defined by your Sales Manager
Follow up with all new and existing customers to ensure training is completed, product is being utilized correctly, and seek opportunities to expand business in existing accounts
Provide customer support as needed
Introduce new OraSure products/services when applicable
Work cooperatively and synergistically with team members and across business units
Annual/daily revenue forecasting as required by Sales Manager
Responsibility for meeting sales objectives in the assigned territory, including prospecting, forecasting and closing business
Ensuring the success of distribution partners through educating, directing, and holding accountable those that carry OraSure products in the territory
Provide sales management with accurate forecasts, business plans and territory reports
Gathering competitor intelligence, researching customer base
Scheduling appointments and associated business travel
Meet and exceed goals for demand generating KPI’s (Key Performance Indicators), including customer meetings, phone calls, and other critical activities
Product demonstration and instruction in assigned territory
Attending trade shows and conferences, as directed by Sales Director
Prompt follow-up to customer inquiries, by phone, email or written correspondence
Use of OraSure’s Customer Relationship Management (SFDC) program on a daily basis to enter customer contact information, leads, and pipeline management
Face to face and virtual client appointments, presentations to decision makers, in-service demonstration for staff

Provide outstanding customer service to both new and existing customers.
Proactively identify customer issues and assist in their resolution
Timely completion of all administrative assignments, including monthly reports, routine forecasts, expense reports, and SFDC documentation
Performs job duties and tasks in compliance with OraSure Technologies’ standards and specifications.
Ensures job duties and tasks conform to FDA and ISO regulations that apply to OraSure Technologies, Inc.

Qualifications

Ability to present OraSure products successfully generating incremental sales and closing new business
Ability to assess and prioritize OraSure opportunities within assigned territory and successfully close business
Knowledge in formulating, writing and following a business plan for assigned territory
Self-motivation, initiative and time management skills
Excellent communication skills; ability to lead product demonstration sessions for large and small groups of customers as needed
Proficient in Microsoft Office Suite or similar technology platforms
Ability to prepare or respond to a request for proposal
Demonstrated product knowledge
Knowledge of (or ability to learn) the competitive marketplace
Bachelor's degree required
5+ years of sales experience
Familiarity with the diagnostics marketplace

Operate company provided business tools (laptop, phone, etc.)
Willing to travel up to 50%, depending upon territory
Operate remotely but residence in IN, IL, MI, WI, MN or IA

OTI encourages applications from all qualified candidates who represent the full diversity of the communities in which we operate. We apply a rigorous, consistent, and equitable standard to the assessment of all candidates, regardless of race, color, national origin, sex (including pregnancy), sexual orientation, gender identity, disability status, age, religion, veteran status or any other protected characteristic. We are committed to creating a diverse and inclusive environment where all employees are welcomed and belong.

What we have to offer:

- Tiered Medical PPO, EPO, Vision and Dental coverage

- Disability and Life Insurance Benefits

- Generous 401K plan and company-matching contributions

- Highly competitive paid time-off

- Maternity Leave and Parental Leave Coverage

- Employee Referral Program you may be eligible for a cash bonus if your referrals are hired

- Employee Assistance Program

- Employee Service Recognition

- Job-related Training Programs

- Ability to participate in Teams, Committees, Events and Clubs

- Depending on the role you may be eligible to work in a hybrid environment or fully remotely

- Free Onsite Parking

Please note, the above applies to full-time permanent positions.

Culture, People & Community

OTI recognizes that the long-term health of our business is directly connected to the health of the planet, local communities and OTI employees.

- LIVE IT Committee committed to creating an environment that embodies our values

- All Means U: Employee Committee on Belonging hosts various events across all company locations such as monthly book club and mentorship program

- Wellness Committee empowers colleagues to make critical decisions to improve and protect health

- Sustainability Committee aims to minimize impact on the environment

- Social Committee who organize and run events for both remote and onsite employees, to create connection and community

At OTI, we have a clear vision; cultivate an environment of equal employment opportunity where we do not tolerate discrimination or allow the harassment of employees or applicants on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by law with regard to any employment practices.

OTI aims to create and foster workplaces that reflects and contributes to the global communities in which we do business and the customers and partners we serve. This includes all communities impacted by our corporate presence. As part of this commitment, OTI and its subsidiaries will ensure employees and applicants are provided reasonable accommodation per request. If you require disability-related accommodation during the recruitment process, please contact Katheryn Viau at katheryn.viau@dnagenotek.com. OTI will consult with all applicants who request disability-related accommodation during the recruitment process to ensure that the accommodation provided takes into account the applicant's individual accessibility needs.

$91,000 - $154,000 a year

Compensation details: 91000-154000 Yearly Salary

PIbf2c6d4d1aec-37437-40226794

OraSure Technologies

Latest Jobs

Senior Account Manager (Must live in IN, IL, MI, WI, MN or IA)