About Monovo

Monovo delivers proactive virtual care between visits. We partner with clinics through remote physiological monitoring, chronic care management, and care coordination.

Our work helps providers extend care beyond the clinic, helps patients stay supported in real life, and creates a more preventive, connected healthcare experience. We combine a real clinical care team with technology and operational support to make modern care easier to deliver and easier for patients to use.

As a Medical Coder at Monovo, your work directly supports the financial and operational foundation of proactive care. By ensuring documentation, codes, and claims are accurate and compliant, you help providers get reimbursed for meaningful care delivered outside the traditional office visit—making programs like remote patient monitoring and chronic care management sustainable for clinics and valuable for patients.

About the role

Monovo is seeking a highly detail-oriented, dependable Medical Coder to support accurate coding, compliant claim submission, and end-to-end denial resolution. This role is responsible for reviewing documentation, assigning appropriate codes, submitting and correcting claims, and owning denied, rejected, and underpaid claims through resolution.

This is not a narrow, transactional billing role. The right candidate will treat denials as problems to investigate, correct, and help prevent in the future. Success in this role means improving reimbursement outcomes, strengthening revenue-cycle discipline, and reducing preventable denials over time through strong judgment, persistence, and follow-through.

What you'll do

The Medical Coder plays a key role in Monovo’s revenue cycle operations. This position is responsible for reviewing medical documentation, applying accurate billing and coding standards, supporting compliant claims submission, and managing denials through correction, appeal, and payer follow-up.

The ideal candidate combines technical billing and coding competence with strong organizational discipline and accountability. They are comfortable in structured, detail-heavy workflows, able to manage multiple claims and payer issues at once, and committed to closing loops fully rather than letting problems stall.

Key Responsibilities

Medical Coding and Documentation Review

Review and analyze medical records to extract accurate coding and billing-related information.
Apply appropriate ICD-10, CPT, and HCPCS codes based on documentation and payer requirements.
Ensure documentation supports billed services and aligns with compliance standards.
Identify coding discrepancies, missing documentation, and claim issues before or after submission.
Maintain accurate, timely, and compliant records in relevant systems and the clinic EHR.
Help reinforce process discipline and documentation quality across billing workflows.

Claim Submission and Billing Operations

Prepare and submit claims accurately and in a timely manner.
Support corrections, adjustments, write-offs, and resubmissions when needed.
Verify claim readiness based on payer requirements and internal documentation standards.
Track claim activity and maintain clear visibility into work status, next steps, and outstanding issues.
Collaborate with internal teams to obtain missing information needed for billing resolution.

Denials Management and Resolution

Own the review and resolution of denied, rejected, and underpaid claims.
Investigate denial causes, including coding errors, documentation gaps, payer edits, authorization issues, eligibility issues, and reimbursement discrepancies.
Correct and resubmit claims as appropriate.
Prepare and submit appeals with supporting documentation and strong rationale when needed.
Follow up with payers on unresolved denials, delayed reimbursements, and appeal outcomes.
Maintain organized documentation of denial actions, appeal status, and resolution progress.
Identify recurring denial patterns and escalate root-cause issues that should be addressed upstream.
Help improve clean claim performance by spotting trends and recommending process changes over time.

Compliance and Quality

Maintain compliance with HIPAA regulations and payer-specific billing and coding guidelines.
Stay current on coding changes, payer requirements, and reimbursement rules.
Help strengthen Monovo’s standards for accuracy, consistency, and evidence-based billing practices.
Contribute to process improvement efforts that reduce friction, improve reimbursement outcomes, and support stronger operational quality.

Describe the specific responsibilities and job functions of the role

Qualifications

Required

2+ years of medical coding experience
Strong working knowledge of CPT, ICD-10, and HCPCS
Experience with claim submission, denial resolution, appeals, and payer follow-up
Familiarity with reimbursement processes and medical documentation standards
Experience in a healthcare, clinic, physician-office, or outpatient setting
Strong attention to detail, organization, and written communication
Proficiency with EHR systems, billing platforms, and Microsoft Office Suite
Certification such as CPC, CCS, or CBCS
Experience using Athenahealth or similar EHR/billing platforms
Experience managing denied, rejected, or underpaid claims in an outpatient environment
Experience preparing appeals and supporting documentation packages
Familiarity with Medicare, commercial payer rules, and payer-specific denial patterns
Experience in preventive care, chronic care, or remote-care billing workflows

Candidate Background Most Likely to Succeed

Medical biller/coder in an outpatient clinic, physician office, or specialty practice.
Billing and coding specialist with direct experience managing denied, rejected, or underpaid claims.
Revenue cycle team member with strong exposure to denials, appeals, corrections, and payer follow-up.
Medical coder who has worked closely with billing operations rather than coding in isolation.

To Be Successful at Monovo, You

Take initiative and move work forward without waiting to be told every next step.
Follow through with consistency, care, and accountability.
Stay resilient in a fast-moving healthcare environment.
Communicate clearly, professionally, and with maturity.
Are teachable, open to feedback, and eager to learn evolving systems and payer requirements.
Care deeply about quality and getting things right.
Are mission-driven and motivated by improving outcomes through strong operational execution.

Why This Opportunity Is Different

Be part of a healthcare company focused on preventive and connected care.
Play a meaningful role in improving reimbursement quality and operational discipline.
Help shape stronger billing and denial-management workflows as Monovo grows.
Build specialized experience at the intersection of billing, coding, payer strategy, and process improvement.
Do work that is purposeful, high-accountability, and important to the strength of the business.

Why Work at Monovo

Be part of a healthcare company focused on preventive and connected care.
PTO and Paid Holidays
Health Stipend to get your own healthcare
Wellness Program that helps cover preventive care
Hybrid work environment

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Monovo

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