Description:

Help couples say “yes” to their venue and build the wedding vision of their dreams. Join Mercantile Hall as our full-time Sales Manager!

Mercantile Hall is owned and operated by BEDO Brands, a collection of award-winning brands that focuses on hospitality in the wedding industry, and boasts of incredible sibling brands, including 10 South and Bon Bon Belle Bridal Boutique. Mercantile Hall is a beautiful wedding and event venue located in Burlington, Wisconsin. We are seeking a full-time Sales Manager to lead tours, schedule events, and guide couples into their planning journeys smoothly.

The Details:

Job Type: Full-time
Schedule: Variable schedule
Work Location: Mercantile Hall

What do you have to do?

Give engaging, thoughtful venue tours that help bring couples’ wedding visions to life in real time
Own your performance by hitting weekly tour and booking goals
Consistently convert tours into bookings by building trust and providing wedding industry insights
Maintain relentless, service-motivated follow-up through calls, texts, and email
Respond to couples’ inquiries, concerns, and feedback with urgency and care
Proactively seek and strengthen relationships with local businesses to grow corporate event bookings
Be fanatical about a team culture where we support each other and celebrate shared success

This Schedule is Perfect for you if:

You would love to work Sunday through Thursday each week and enjoy having Fridays and Saturdays off
You enjoy a full, productive workload and take pride in how you manage your time
You love working evenings and thrive in a schedule that aligns with the availability of our couples
You’re comfortable leading evening tours two nights per week and on Sundays

The Pay:

Compensation: $50,000 base, plus up to $25,000 in performance-based bonuses
Benefits:
401(k) matching up to 5%
Health, dental, and vision insurance
Unique benefits package
Employee discount
Flexible schedule
Paid time off
Employee referral program

Why should you choose Mercantile Hall?

Charming, Historic Setting – Work in a one-of-a-kind venue that offers a beautiful backdrop for every tour (and every event you help create!)
Incredible Team Culture – Join a truly supportive team that values your success and growth
Help Make Magic Happen – Play a meaningful role in one of the most important decisions engaged couples make
Develop Your Skillset – Strengthen your expertise in sales, client experience, and event strategy
Room to Rise – Be part of a growing collection of wedding-focused brands with opportunities to advance in sales and leadership

Requirements:

Who we are:
Our Mission: Making Other People ShineOur Core Values:

CARE: We care first for each other, then customers
SERVICE: We wow our customers with service and hospitality
PROCESS: We follow repeatable systems to ensure consistently excellent experiences for our customers and co-workers
IMPROVEMENT: We constantly improve and raise the bar on our service experience, our facility, our brand, and ourselves

Who do you have to be?

Someone experienced in weddings, events, hospitality, or high-touch sales environments
Service-minded, goal-oriented, and motivated by achieving and exceeding sales targets
Self-motivated, organized, and comfortable managing your day independently
Someone who takes ownership of their workflows from first inquiry to booked event
Highly responsive and energized by instant follow-up and clear communication
Able to receive feedback from other departments and coworkers within a close-knit team

Tech Skills We’d Love to See:

Microsoft Copilot and applied AI communications
Microsoft Office Suite (especially Excel)
TripleSeat, Prismm, or another event management software
DialPad, or another digital cellphone service

Compensation details: 50000-50000 Yearly Salary

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Mercantile Hall

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Mercantile Hall Sales Manager