Garage Ambassador - Portland, ME

The Spirit of the Position:

The Ambassador greets and creates a welcoming atmosphere for our customers and clients.

How do you know if this is the right job for you?!

You are:

Youre charismatic, full of energy, and happy to help in any way you can.

Responsible is your middle name. You never disappoint because its not in your nature.

Good under pressure. You dont fold and get overwhelmed easily. Instead, you prefer chaos so youcan kick its butt.

Proficient in basic computer skills in the parking revenue control system

Able to work with or without supervision

Able to communicate professionally and effectively.

Open to feedback, differing opinions and other points of view.

Timely and demonstrates sense of urgency. Excellent teambuilding and interpersonal skills.

A team player and can help motivate your team.

What will I do?

Greet customer by name, be responsive and timely with correspondence and problem resolution, anddisplay a caring attitude, develop a rapport with the customer base.

Assist customers in lobbies, lanes, and in the parking office; help direct traffic.

Promote good customer relations by consistently providing premier customer satisfaction with afriendly demeanor, can-do attitude.

Add/delete accounts, and key in required information from monthly applications in the parkingrevenue control system.

Assist with cashiering functions as needed.

Oversee general maintenance of the garage sweeping, wiping down surfaces and equipment,emptying trash, picking up trash, changing light bulbs, etc.

Maintain and repair any malfunctioning parking equipment to ensure appropriate access tocustomers.

Complete other related duties as assigned.

Education:

High school diploma or GED preferred but not required.

Experience:

Strong customer service experience.

Cash handling experience is preferred but not required.

Parking industry experience is preferred but not required.

Skills:

Willingness to be flexible, work multiple facility locations.

Ability to handle challenging and at times, emotionally charged situations.

Ability to speak, read, and comprehend the English language.

Must be able to make decisions independently and stay firm on decisions made (noteasily persuaded).

Physical Demands:

Willingness to work in the elements heat, wind, snow, rain, etc.

Ability to lift, push and pull at least 10 pounds.

Ability to stand, walk and run for extended periods of time.

Ability bend, stoop, squat and lift frequently throughout a shift. Thephysical demands described here are representative of those that must be met by an employee to successfullyperform the essential functions of this job. Reasonable accommodations may be made toenable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status: Non-Exempt

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmlycommitted to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recentlyseparated andother protected veterans, or any other characteristic protected by federal, state or local law. Noquestion in our application process is used for the process of limiting or excluding anyapplicant's considerationfor employment on suchgrounds. ThisEmployer participates in E-Verify

Compensation details: 17-19 Hourly Wage

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LAZ Parking Limited LLC

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Garage Ambassador - Portland, ME