Scooter's Coffee in Waconia is looking for a shift lead to join our amazing team. Do you love early mornings or working nights and weekends? Scooter’s brand promise is Amazing People, Amazing Drinks, Amazingly fast. If you love a fast paced fun work environment and enjoy coaching others this may be the job for you!

DESCRIPTION

The Shift Lead is responsible for directing an efficient workflow and assisting the Store Manager in a variety of store operations duties. This position serves as a role model of barista responsibilities and serves as the team leader when the Store Manager is unavailable.

SHIFT LEAD BENEFITS

Fun and fast paced work environment
Hourly wage plus tips
Free shift drink & free unlimited brewed coffee during shift
Opportunity for advancement

DUTIES & RESPONSIBILITIES

Ensure consistent and quality customer experience by executing brand beverage recipes and techniques, resolving customer relations issues, and leading the team in delivering the Scooter’s “Amazing” customer service experience
Maintain speed of service standards during high-volume periods by staying calm, managing an efficient team workflow, anticipating customer needs, and utilizing downtime to prepare for the next rush
Leading shifts with staff – including morning rushes, middays, and closes
Perform shift opening and closing duties as assigned
Assist the Store Manager in onboarding and training of new team members
Develop effective working relationships with team members, identifying individual motivation factors and ‘coaching in the moment’
Proactively seek opportunities to increase individual and team sales
Understand and execute cash handling, point of sale system, and operational procedures in an accurate, consistent manner
Assist with receiving and unloading deliveries
Ensure team members follow all health, safety, and sanitation guidelines
Serve as a keyholder, following all opening and closing procedures
Demonstrate punctuality, dependability, and adaptability
Assist Store Manager with administrative duties as requested

QUALIFICATIONS

Passion for people - employees and customers
Willingness to master brand recipes and techniques
Energetic, fast-paced, flexible work style
Ability to work cooperatively in a team environment
Ability to teach others and communicate effectively
Strong problem-solving skills and attention to detail
Desire to take on a leadership role in a growing company

Established in 1998, Scooter's Coffee has distinguished itself as one of the premiere specialty coffee companies in the industry. Scooter's Coffee may be one of the fastest-growing specialty coffee brands, but simplicity is at our core: sustainably-sourced ingredients we handcraft into perfection. We believe in taking time to connect and create an amazing experience in each life we touch. At Scooter's Coffee we live our core values of integrity, love, humility and courage and we are looking for talented, passionate, amazing people to join our team.

You are applying to work with a franchisee of Scooter's Coffee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.

Compensation details: 12-14 Hourly Wage

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Good Day Brands LLC

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