Position Title: Sales Team Manager

Location: Support Center - Eugene, OR 97401

Position type: Full Time

Job Shift: Day

Travel Percentage: Road Warrior

Description:

Description

Job : The Sales Team Manager is responsible for leading the development and execution of strategic goals across all segments of the contractor, rental, industrial and commercial sales. The primary focus of this role is to drive overall sales growth while upholding the company’s Core Values. The Sales Team Manager will work to strengthen performance in each sales area by enhancing customer service, maximizing lead generation, ensuring timely follow-up, and improving close rates. This role requires a proactive, hands-on approach to team development and sales execution.

Responsibilities and Duties
Sales
Ensure that the commercial sales group is performing customer service at the level set by the company’s core valuesPresent revenue and profitability growth opportunities of merchandise or services to the leadership team for review and acceptanceDevelop and execute communication with our commercial sales accounts sharing messages of events, product training, new products, new services and gratitude in appropriate timeframes.Work with each Store Manager on the commercial sales group employee’s schedules to ensure appropriate customer service levels are maintained at the store level.
Promote our price match guarantee Work with stores to help move Discontinued, Obsolete and special orders not
picked up
Seek out new customers through permits, developments going up and new
territories that are not covered currently.
Review large customer accounts keeping them within our boundariesEnsure the sales team follows all GBLY’s policies and procedures concerning PO’s,
orders, lien documentation and deposits
Collaborate with the commercial sales group, Store Managers, Director of Ops and merchandising team to identify opportunities for revenue growthNetwork and develop relationships with the vendor community, industry
associations and fellow retailers for outside resources to provide industry
insights and understanding
Showroom Presentation:

Work closely with the store managers to keep the showrooms at the highest standards
Visit other retailers, competition and out of industry, for merchandising trends and

Work closely with the store managers to keep the showrooms at the highest standardsVisit other retailers, competition and out of industry, for merchandising trends and
activity as needed

Making suggestions to improve showrooms to increase sales

Making suggestions to improve showrooms to increase sales
HR
Hire all open positions on the sales teamTrain each new member of the sales teamSpend time with each sales team member out in the field performing sales callsEvaluate and correct training as neededPartner with the merchandising team and coordinate regular product trainingComplete team evaluations and coaching

Financials
Sales team maintains a specified gross marginEvaluate and complete all sales team commissions reports. Plan who may need
more guidance and training from lower sales.
Review reporting and the performance of KPIs-

Sales
GP%
GP$
Team expenses
Number of daily or weekly contacts made
Closed rate
Commissions as a team and individually

SalesGP%GP$Team expensesNumber of daily or weekly contacts madeClosed rateCommissions as a team and individually
Responsible for managing and reporting on all KPI’s on a monthly/Quarterly/Annual basis to the Director of OperationsReview and manage all action plans related to the sales team.

Administration
Attend meetings on an as needed basisManaging all personnel within the sales teamBuild processes for the sales teamEnsure outside sales teams are utilizing their calendars of plans for the weekEnsure the sales team follows their orders and customers through the entire sale
and pickup or delivery to ensure everything is completed in a timely manner
CommunicationsTravel to all store locations as needed. Respond to all calls, emails and texts within company protocolPromotes the Company’s Core Values
Travel Requirement: 60% travel requirement a calendar year

Qualifications

Qualifications
Must be able to communicate well both verbally and in writing with all levels of
personnel, management, and a variety of outside contacts
Strong organization skills and attention to detail and the ability to work independently
with limited supervision are required
Strong analytical and problem-solving skillsProficient in Microsoft Office programs including Word, Excel, Outlook and PowerPointExperience with Epicor software preferred.Must be able to work in a team environment and produce results in conjunction with
fellow team members.
5+ years of sales experience in a retail environment

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PI131f6461681a-37437-39329783

Gold Beach Lumber Yard, Inc

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