Role Summary: As a Sales Specialist I, you will be the face of our business and the primary point of contact with our customers. You will be responsible for accurately handling financial transactions, providing exceptional customer service, and ensuring that our customers have a positive and memorable shopping experience.

Job Responsibilities

Greet customers and provide fast, friendly service
Scan and ring up items for customers
Receive payment and provide correct change
Answer customer questions and provide information on products
Process returns and exchanges
Count and document cash in register
Process credit and debit card transactions
Balance cash drawer
Maintain a clean and pleasant work environment
Follow safety and security procedures
Follow cash handling procedures
Entry level customer service and counter sales
Moderate use of NetSuite
Moderate level of product knowledge
Building customer relationships
Regular sales outreach to existing customers
Outreach to potential customers
Operate with FORTITUDE: Fun, Optimism, Respect, Teamwork, Integrity, Trust, Unity, Drive, and Empowerment

Minimum Job Qualifications

High school diploma or equivalent
Retail Associate & Cashier experience 1 year (preferred)
Basic understanding of sales principles and customer service practices
Proficiency in English
Bi-lingual, Spanish speaking strongly preferred
Basic Math skills
Hands-on experience with POS transactions
Familiarity with inventory procedures
Goes into the yard when assisting customers
Punctual and regular attendance per scheduled shifts
Other duties as assigned
Solid communication and interpersonal skills
A friendly and energetic personality with customer service focus
Forklift and equipment operation experience is a plus
Computer knowledge is a plus
Must be 18 years of age or older

Other Skills and Abilities

PHYSICAL DEMANDS

Frequently required to stand/walk
Frequently required to talk, see or hear
Prolonged periods of sitting at a desk and working on a computer
Must be able to lift up to 15 pounds at times

WORK ENVIRONMENT

Work is performed onsite at a company store and related outside yard and warehouses. Work is performed onsite at a company store and related outside yard and warehouses. Work environment varies as this position often requires time spent indoors at the store seated at a computer, or outside in the elements assisting employees and customers in the yard and warehouse.

Position Type/Expected Hours of Work

This is a full-time position, requiring a standard 40-hour workweek. Hours may fluctuate based on the season, with weekend work and occasional overtime required based on business needs.

Compensation details: 25-27 Hourly Wage

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Garden Supply Hardscapes an Outdoor Living Supply company

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