About Forefront Therapy

Forefront Therapy is an Evansville, Indiana-based healthcare organization providing physical, occupational, speech, and mental health therapy services to individuals across the lifespan. Forefront is committed to delivering high-quality, individualized care throughout the greater Tri-State region. Its approach is built around three core pillars:one-on-one care, education and research, and accessibility for all. Forefront strives to advance community health and wellness through evidence-based care, education, collaboration, and service to individuals from diverse backgrounds and socioeconomic circumstances.

About the role

A Clinic Manager oversees the daily operations of the Forefront Therapy clinic, ensuring efficient, compliant, and patient-centered service delivery across clinical and administrative functions. The ideal candidate is an organized, decisive leader who can manage staff, streamline day-to-day operations, and maintain a high standard of patient care and business performance.

What you'll do

Operations Management
Oversee daily clinic operations, ensuring efficient scheduling, patient flow, and resource allocation
Ensure the clinic opens and closes according to schedule, coordinating staff coverage as needed
Monitor clinic budget, expenses, and financial performance in coordination with the Practice Owner
Maintain and enforce clinic policies and procedures

Staff Leadership

Hire, train, supervise, and evaluate administrative and support staff
Manage staff schedules and ensure adequate coverage across all clinic functions
Address performance issues and support disciplinary actions as needed, in coordination with the Practice Owner
Foster a positive, collaborative clinic culture

Patient Experience and Quality

Monitor patient satisfaction and address escalated patient concerns or complaints
Partner with clinical leadership to ensure smooth coordination between administrative and clinical operations
Identify and implement process improvements to enhance efficiency and patient experience

Compliance and Risk Management

Ensure clinic operations comply with applicable healthcare regulations, licensing requirements, and company policy
Maintain accurate records related to clinic operations, staffing, and compliance
Escalate compliance concerns to appropriate leadership
Adhere to HIPAA and all applicable patient privacy and confidentiality requirements

Qualifications

Bachelor's degree in healthcare administration, business administration, or a related field preferred; equivalent experience considered
Prior experience in healthcare or clinic operations management required
Prior supervisory experience required

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Forefront Therapy

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