Job Summary

FSI is looking to hire a DMLSS Clerk to join our team. The DMLSS Clerk support business by managing and maintaining the DMLSS database and other tasks as assigned. Coordinates with supervisors and management staff to ensure the DMLSS database is accurately maintained and providing the required reports as necessary. Provides DMLSS database training to work order clerks, supervisors and management staff as needed. Confirms DMLSS database accuracy regarding building numbers, room locations, room numbers, square footage, equipment nomenclature, and task instructions.

Responsibilitiesinclude the following. Other duties may be assigned.

Receives customer phone calls, trouble ticks and service requests and enters them into DMLSS for trade assignment and approval.
Corrects and inputs data into DMLSS database.
Verifies recorded information to ensure accuracy and completeness of data.
Updates files and records in DMLSS, creates backup files.
Generates and distributes various reports and data.
Periodically attends staff meetings to provide status updates on the DMLSS database.
Participates in and provides on-going training to work order clerks, supervisors, and management on DMLSS as needed.
Provides assistance and support to management staff as needed in regard to a wide range of administration duties.
Will perform clerical/office type duties, answer phones and taking messages, maintaining records, setting up and maintaining necessary files, operates computers and office equipment,

Education and/or Work Experience Requirements

Associate's degree and two years office and DMLSS related experience and/or training; or equivalent combination of education and experience.
Must be proficient and knowledgeable of Microsoft Word, Access, PowerPoint and Excel, Proficient in Microsoft Office Suite Software and other management software including the DMLSS system.
Ability to handle assignments to completion, which may require resolving problems and correcting errors in a timely manner.
Ability to work along or in a team environment.
Able to safeguard sensitive and confidential information and follow HIPPA guidelines.
Demonstrates problem solving and decision-making skills.
Must possess a valid driver's license, insurable driving record.
Strong written and oral communication skills.
Be a self-starter and have proficient typing skills.
Must possess a valid state driver's license and insurable driving record.
Must have a familiarity with office unit procedures.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. In an 8-hour day, must be able to continually bend, squat, kneel, lift, twist, climb, reach, stand and walk; to use hands for repetitive pushing, pulling, and single grasp motion; and to frequently lift and carry objects weighing up to 50 pounds.

Compensation details: 32.17-32.17

PI3c37c9d3805b-37437-38710576

Facility Services Management Inc.

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DMLSS Clerk