Treatment Coordinator – Periodontics

Location: Corey + Then Dental Implants, Periodontics, Oral Surgery | Portland, ME
Hours: Full-time | Monday–Friday
Website: coreyandthen.com

Who We Are

Corey + Then Periodontics & Dental Implants is an elite periodontal specialty practice committed to exceptional patient care and first-class service to our referring doctors. We focus on creating a warm, supportive, patient-centered environment while upholding the highest standards in periodontics.

We are growing and seeking a fun, hardworking, compassionate, team‑oriented Treatment Coordinator to support our periodontist and help us continue delivering an outstanding experience to our community. Previous dental experience is a plus, but we are happy to train the right person.

What You’ll Do

As a Treatment Coordinator, you will be a key connection point for patients from their first call through treatment completion. You will manage patient communication, coordinate the periodontist’s schedule, and ensure each patient receives a concierge-level experience.

Key responsibilities include:

Greeting patients and providing exceptional service in-person, over the phone, and electronically
Scheduling appointments and managing the periodontist’s daily schedule for maximum efficiency
Updating and maintaining accurate patient insurance and demographic information
Providing treatment cost estimates and collecting patient financial responsibility
Partnering closely with the clinical team to ensure smooth patient flow
Understanding periodontal treatment recommendations and developing treatment plans from the doctor’s diagnosis
Clearly explaining treatment options, steps, and costs to patients
Coordinating communication with referring offices
Maintaining HIPAA compliance and patient confidentiality
Performing other duties as assigned

What You Bring

High school diploma or equivalent
At least one year of customer service experience (medical or dental preferred)
Understanding of dental terminology (or willingness to learn)
Friendly, professional, welcoming demeanor
Strong organizational skills and attention to detail
Basic office and computer skills (typing, filing, digital communication)
Excellent communication and problem‑solving skills
Ability to collaborate and contribute positively to a team environment

What We Offer

We provide a comprehensive and competitive benefits package that supports your well‑being, financial security, and work–life balance, including:

Competitive pay with bonus potential and annual merit reviews
Medical, Dental, and Vision coverage (including Virtual Care)
Health Savings Account (HSA) with HDHP health plans
401(k) plan with company match
Basic and supplemental life insurance (including spouse/child options)
Long-term and short-term disability plans
Paid Vacation (starting at 2 weeks), Paid Sick Time, and 6 Paid Holidays
2 weeks of Paid Parental Leave
Uniforms/scrubs provided
Employee Assistance Program (EAP)

We are an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity, or protected veteran status.

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Corey+Then Dental Implants, Periodontics, and Oral Surgery

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Treatment Coordinator - Periodontics