Lead Technician – Water & Fire Restoration

Conrad’s Water & Fire – Johnson City, TN

Job Type

Full-time

Pay

$20–$25 per hour

Overtime and advancement opportunities available

About Us

Conrad’s Water & Fire is building a high-performance restoration operation in the Tri-Cities market. We are seeking experienced, driven field leaders who can take ownership of projects, lead crews, and deliver excellent customer experiences during emergencies.

Position Overview

The Lead Technician is responsible for leading mitigation crews onsite, managing documentation quality, communicating with customers, and helping maximize job scope and operational execution.

This role is ideal for someone ready to step into leadership and grow toward Project Management or Operations leadership.

Responsibilities

Lead water, fire, and mold mitigation projects
Manage technicians onsite
Complete initial job walkthroughs and setup
Document moisture readings, photos, and daily progress
Ensure proper equipment placement and drying strategy
Maintain documentation quality and job profitability standards
Communicate professionally with customers and management
Respond to emergency after-hours calls as part of rotation

Qualifications

Restoration or mitigation experience required
Leadership experience preferred
Strong communication and organizational skills
Ability to work independently and make field decisions
Valid driver’s license required
IICRC certifications preferred

Preferred Skills

Water mitigation experience
Drying equipment knowledge
Xactimate or restoration documentation familiarity
Customer service and conflict resolution skills

What We Offer

Clear advancement path into Project Management
High-growth company environment
Paid training and certifications
Overtime opportunities
Performance-driven culture with leadership development

Schedule

Monday–Friday
On-call rotation required
Emergency response work after-hours as needed

Why Conrad’s?

We believe the restoration industry needs stronger operators, better leadership, and better customer experiences. We are building a team of professionals who take pride in execution and want to grow with the company.

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Compensation details: 20-25 Hourly Wage

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Conrad's Water Damage and Fire Restoration

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