About City Fertility

Over 21,000 babies and countless smiles for more than 21 years.

As one of Australia’s leading IVF and fertility service groups, we combine cutting-edge science with compassionate care. Our partnership with the CHA IVF global network gives us access to world-class expertise and innovation.

Why Join Us?

At City Fertility, you will be part of a progressive, people-centred organisation where compassion, respect, commitment and quality care are at the heart of everything we do.

Be part of a global network with world-class fertility expertise

Work in a supportive, collaborative, and inclusive team environment

Access ongoing professional development and career growth opportunities
Make a meaningful difference in the lives of patients and families every day

We are seeking a detail-oriented and proactive Daily Reconciliation Specialist (Accountant - IVF & Medicare Billing) to join our team at City Fertility. This role is critical in ensuring the integrity of financial data across our IVF operations, with a strong focus on Medicare billing, patient accounts and reconciliation processes. If you thrive in a fast-paced healthcare environment and value accuracy, collaboration and purpose-driven work, we would love to hear from you.

About the role

The Daily Reconciliation Specialist is responsible for ensuring the accuracy and integrity of financial transactions across the organisation, with a particular focus on IVF-related billing, Medicare processing, and patient accounts. This role plays a vital part in supporting operational efficiency, compliance, and an exceptional patient experience through precise financial management.

What you will do

Perform daily reconciliation of bank accounts, EFTPOS, and payment systems
Reconcile Medicare claims, health fund payments, and patient billing
Investigate and resolve discrepancies across financial systems and reports
Process and reconcile credit card transactions via virtual terminals
Maintain accurate patient accounts, including adjustments and corrections
Post payments (Medicare, patient, health fund, and other receipts) to systems
Collaborate with revenue cycle, clinic, and finance teams to resolve issues
Ensure compliance with Medicare requirements and healthcare billing standards
Prepare reconciliation reports, audit trails, and documentation
Support month-end close processes and quality assurance checks
Identify process improvement opportunities to enhance efficiency and accuracy

What we are looking for

Proven experience (2–3+ years) in reconciliation, accounting, or healthcare billing
Strong understanding of Medicare billing and/or health fund processing
High attention to detail with advanced Excel and financial systems skills
Ability to investigate discrepancies and work collaboratively to resolve issues
Professional communication skills with a high level of integrity and confidentiality

Ready to Apply?

If you are ready to help shape the future of fertility care, we would love to hear from you.

Click ‘Apply’ and submit your resume and cover letter (including contact details for two referees) today. We respectfully advise that agency applications are not being accepted at this time.

Please note that as this is an on-site role, successful candidates will need to be able to work on-site across various clinic locations within Queensland.

Alternatively, you can find all our opportunities at City Fertility Career Opportunities: https://www.cityfertility.com.au/about-us/career-opportunities/

For further information about the role, please email hr@cityfertility.com.au to arrange a confidential discussion. Please note that applications will be progressed as received.

Compensation details: 65000-85000

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City Fertility

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Daily Reconciliation Specialist (Accountant - IVF & Medicare Billing)