Program Manager -Outpatient Behavioral Health

Job Summary

The program manager directs daily operations of the outpatient mental health clinic, supervises the clinical and administrative staff, and ensures compliance will all regulatory standards. The position oversees patient care, quality metrics, budgets, and fosters community partnerships to support the service lines’ success.

Essential Functions

Oversee the daily clinical operations of the behavioral health clinic.

Oversee a team of clinicians by providing individual and group supervision with staff to discuss clinical methods, case status, and associated issues to evaluate and promote professional growth, ensure high-quality care, and review ongoing work.

Tracks and monitors clinical documentation to assure adherence to regulatory requirements.

Conducts weekly case conferences for supervision and consultation with clinicians and interns; examines psychiatric case records and chooses cases for discussion; oversees staff in determining the social, emotional, and financial factors that contribute to problem behavior and mental or emotional disorders; approves alternative plans, case transfers, terminations, and assessments; monitors consultation activities; and oversees the assignment and reassignment of employee caseload.

Responsible for daily reconciliation of charges generated from assigned service lines.

Assures that all required prior authorizations are assigned, tracked, and applied accordingly.

Plans staff schedules to ensure program coverage, assigns cases, leads staff meetings, offers training, assesses work performance, and supports disciplinary actions.

Provides a range of direct clinical, diagnostic, therapeutic, and outreach services.

Verifies adherence to pertinent Joint Commission and hospital standards as well as federal, state, and local regulations.

Take part in the formulation or modification of guidelines, rules, policies, and objectives.

Offers advice on behavioral health care services, policies, and plans to student interns and non-behavioral health care personnel.

Supports the Behavioral Health Director with the development, execution, and assessment of programs.

Take part in public relations and community outreach initiatives as assigned.

Ensure that all quality metrics are met and reported to the designated entities.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Minimum Education/Certifications

Master’s degree in social work

Licensure/Certification: LCSW and Clinical Supervisor Certification required

Minimum Work Experience

3 years post master’s degree supervisory experience in the mental health field

Position Type/Expected Hours of Work:

Exempt full-time on-site regular business hours 37.5-hour work week and must be willing to work holidays, weekends and provide additional coverage as needed.

Physical Demands Analysis:

Requires full range of body motion including handling and lifting patients and equipment. Occasionally lifts and carries items weighing up to 50 lbs., requires corrected vision and hearing to normal range.

CareWell Health provides a salary/hourly rate range for all open positions to comply with New Jersey Law. The rates listed for each position is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member’s base salary and/or rate, several factors may be considered as applicable (e.g., specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity). The salary range does not include bonuses/incentives, differential pay or other forms of compensation which can be discussed in detail with your talent acquisition specialist.

The salary/hourly rate range for this position is:

Salary ranges shown on third-party job sites may not accurately reflect ranges provided by CareWell Health. Candidates should discuss salary/hourly compensation and details of our comprehensive benefits with our talent acquisition specialist if selected for an interview.

We offer an excellent benefit package including but not limited to the following benefit offerings:

Health, Dental and Vision Insurance
Basic Life and Disability Insurance
Whole Life, Accident, Critical Illness and Hospital Indemnity Insurance

Flexible Spending Accounts

Employee Assistance Program
401(k)
Paid Holidays and a generous Paid Time Off Plan"

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CareWell Health

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