About BSR

BSR® is a sustainable business network and consultancy focused on creating a world in which all people can thrive on a healthy planet. With offices in Asia, Europe, and North America, BSR® provides its nearly 300 member companies with insight, advice, and collaborative initiatives to help them see a changing world more clearly, create long-term value, and scale impact. Visit www.bsr.org for more information about BSR’s 30+ years of leadership in sustainability. We have a team of some of the most talented and motivated people working on sustainable business in our global offices in Copenhagen, Hong Kong, London, New York, Paris, San Francisco, Singapore, Tokyo, and Washington, D.C. This is a full-time opportunity, for candidates in our Tokyo location.

Position Overview

The People Operations Manager, Europe and Asia is responsible for leading day-to-day People Operations across Europe and Asia, with a primary focus on France and coverage of the UK, Denmark, Singapore, China, and Japan. The role oversees policy and compliance, employee relations, employee lifecycle processes, benefits and leave administration, HR systems, and operational reporting across the region.

This is a hands-on role that partners closely with the Head of People and Culture, regional leaders, legal, and Shared Services colleagues. The role is responsible for ensuring compliant, consistent, and employee-centered people operations across multiple jurisdictions, while balancing legal requirements, organizational needs, and employee experience.

Compensation

At BSR we have implemented a transparent total compensation framework with an emphasis on internal equity. To maintain our equity, our hiring rate for this position is 62,730 € + €3,000 per annum location adjustment for residents of the Paris Metropolitan Area; 25 days of PTO per annum; the ability to work remotely from anywhere in the world for up to 3 months per year; 3 learning & development days; and 3 volunteering days.

Main Duties

Compliance, Policy, and Governance

Own and maintain Europe and Asia People Operations policies, processes, and handbook content. Draft, update, and implement policies in line with evolving employment law and internal standards across the region. Monitor legal and regulatory developments and liaise with external counsel and relevant providers as needed. Support required governance processes and filings, including France-specific requirements, in coordination with internal and external stakeholders. Coordinate multi-country policy rollouts across the UK, Denmark, Singapore, China, and Japan to maintain alignment with BSR standards. Apply appropriate data privacy, documentation, and recordkeeping practices across People Operations processes.

Employee Relations

Lead employee relations matters and investigations across EMEA and APAC, with legal support as appropriate. Provide clear and practical guidance to managers on performance, conduct, grievance, and workplace matters. Ensure employee relations processes are timely, fair, well documented, and aligned with internal policy and local legal requirements.

Employee Lifecycle and Regional Operations

Oversee onboarding and offboarding processes across covered countries. Ensure compliant contracts, employment documentation, and employee lifecycle processes across the region. Coordinate Employer of Record onboarding and offboarding activity where relevant. Partner with payroll, local providers, and internal stakeholders to ensure employment arrangements and statutory processes are accurate and compliant. Support work authorization and employment documentation processes where applicable.

Benefits, Leave, and Wellbeing

Manage or coordinate country-specific benefits administration in collaboration with brokers and providers. Maintain and update leave policies and approval workflows in HR systems for regional applicability. Ensure regional benefits and leave practices are compliant, equitable, and aligned with internal standards. Support employee wellbeing through consistent and employee-centered processes across the region.

HR Systems, Reporting, and Data Integrity

Serve as the regional point person for HR systems, workflows, reporting, and troubleshooting. Maintain accurate employee records and ensure compliant data management, document retention, and audit readiness across jurisdictions. Produce regular reports and insights on headcount, turnover, leave, and employee relations themes. Partner with relevant stakeholders to improve process consistency, reporting quality, and operational efficiency.

Performance, Exits, and Employee Insight

Support formal performance processes, including plans, documentation, and manager guidance, in line with global guidance. Partner with managers to ensure performance matters are managed consistently and appropriately. Coordinate exit interviews and synthesize employee feedback and trends across the region. Provide insights to the Talent and Performance Lead and People and Culture leadership on employee experience and retention themes.

Cross-functional Collaboration and Ways of Working

Partner with People and Culture colleagues globally to align policies, processes, and employee experience across regions. Maintain clear SOPs, templates, FAQs, and guidance materials to support consistency and scale. Work effectively across multiple jurisdictions and time zones with sound judgment and independence.

Qualifications

Full professional fluency in French and English. 5+ years of People Operations or HR generalist experience, including independent ownership of policies and employee relations matters. Deep, hands-on expertise in French employment law, including policies, employee relations, contracts, working time, leave, and social partner processes. Proven experience leading employee relations matters and workplace investigations and delivering balanced, well-documented outcomes. Strongly preferred: knowledge of multi-country People Operations, particularly across the UK, Denmark, Singapore, China, and Japan, with the ability to pragmatically research and apply local requirements.Proficiency with HR systems, reporting, and document management. Excellent stakeholder management and communication skills, with the ability to translate complex HR issues into clear guidance. High integrity, discretion, and sound judgment.Equal Opportunity

BSR is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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