Surgical Coordinator

Title: Surgical Coordinator
Location: Plano & Las Colinas

Essential Duties and Responsibilities – Surgery Counselor

Educates patients on surgical procedures and intraocular lens (IOL) options as recommended by the ophthalmologist, ensuring patient understanding and informed decision‑making.
Provides accurate financial estimates and explains insurance benefits, coverage limitations, and out‑of‑pocket costs associated with surgery.
Schedules and coordinates pre‑operative appointments, surgical procedures, and post‑operative visits, ensuring accuracy, efficiency, and continuity of care.
Reviews and discusses pre‑operative and post‑operative care instructions with patients to promote safe and successful surgical outcomes.
Explains surgical consents thoroughly and ensures all required consent forms are completed and signed before surgery.
Follows up on required medical clearances and pre‑operative testing to ensure patients are cleared and prepared for surgery.
Answers patient questions and responds to incoming phone calls in a timely, professional, and compassionate manner.
Communicates and shares surgery orders, histories & physicals (H&Ps), and required documentation with the Ambulatory Surgery Center (ASC) to ensure surgical readiness.
Works collaboratively with physicians and clinical staff to meet or exceed established capture rate and conversion rate goals.
Actively manages patient recalls and follow‑up outreach to increase surgical capture rates.
Maintains accurate documentation in the electronic medical record (EMR) in compliance with practice policies.
Performs additional duties as assigned to support practice operations and patient care.
Travel to the Las Colinas location as needed.
This is an in-office position; remote work is not available.

Education / Experience:

High School Diploma or Equivalent
Minimum of one (1) year experience in a medical setting, ophthalmic experience preferred
Sales experience preferred

Travels between Plano and Las Colinas locations as needed.

Working hours:
Regular weekly schedule will be 8:30 AM to 5:30 PM Monday thru Friday. Sometimes these hours may vary to accommodate clinic duties.

Physical Requirements:
This role requires the ability to sit, stand, and use a computer for extended periods, as well as frequent communication via phone and in person, occasional walking between work areas, and travel between office locations as needed.

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Brooks Eye Associates PLLC

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Surgical Coordinator