HOST / HOSTESS

Job description

We are looking for a part time or full time Host or Hostess to join our team and be the first point of contact for our guests.

Host/Hostess responsibilities include greeting guests, providing accurate wait times, escorting customers to the dining tables and taking Takeout Orders. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure.

Ultimately, you'll ensure we provide excellent customer service and a pleasant dining experience to our guests.

Responsibilities

Welcome guests to the restaurant
Provide accurate wait times and monitor waiting lists
Manage reservations
Escort customers to assigned dining areas
Follow proper Server seating rotations
Provide menus and announce Server's name
Greet customers upon their departure
Coordinate with wait staff about available seating options
Maintain a clean reception area
Cater to guests who require extra attention (e.g. children, elderly)
Answer incoming calls and address customers' queries
Assist wait staff as needed
Help clearing tables

Requirements

Available Days & Evenings
Previous work experience as a Host/Hostess or Server is a plus. We are willing to train someone with the right attitude but has no restaurant experience.
Understanding of restaurant etiquette
Demonstrable customer-service skills
Excellent communication skills (via phone and in-person)
Strong organizational skills with the ability to monitor the entire dining area
Ability to problem solve (think on your feet)
Good physical condition to walk and stand during an entire shift

Pay starting at: $14.00 per hour payrate, with tips can be up to $20.00 per hour, or more.

Job Types: Full-time, Part-time

Pay: $14.00 per hour plus Tips

Benefits:

Employee discount
Flexible schedule

Shift:

Day shift
Evening shift
Night shift

Work Location:

In Person

PIefaefde5b652-37437-40314197

British Open Pub

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