About Baltic Born

At Baltic Born, we believe every woman deserves to feel confident, beautiful, and empowered through every stage of life. Founded by three sisters, our brand celebrates sisterhood and the strength of womanhood through thoughtfully designed fashion. We serve women navigating various life stages—from young professionals and mothers to wedding guests and dinner hosts—designing pieces that elevate their everyday and special moments.

We foster a positive, uplifting work environment where creativity thrives, collaboration is valued, and growth is encouraged. From team lunches to fun events, we believe in celebrating our team regularly with monthly employee appreciation activities, and fuel your creativity with stocked snacks and drinks. We value your time and well-being by providing paid 30-minute lunch breaks and employees may enjoy our collections with an exclusive employee discount.

You’ll work for a company that focuses on attainable luxury, extended sizing, and creating fashion that helps women feel their best at every stage of life.

REPORTS TO

Returns Manager

JOB SUMMARY

The Returns Specialist processes product returns and information while supporting the warehouse staff and other departments within a high-volume, fast-paced working environment. This team member will inspect product ensuring accurate return information, repackage merchandise for resale, and perform general warehouse duties including warehouse cleanup. As a company we strive to create a positive, uplifting work environment. This may be a seasonal or full-time position.

KEY RESPONSIBILITIES

*Unpack returned merchandise, inspect package condition and assess paperwork set in with return instructions for proper return procedures.

*Inspect returned merchandise, checking for quality and condition of product to determine return category.

*Receive merchandise, following all security and safety return procedures for each product.

*Report any issues to team lead/supervisor.

*Data entry as needed.

*Maintain a safe and organized work environment at all times.

*During periods of high volume or peak season, provide support to other departments as required.

*Other tasks as required to meet team goals.

QUALIFICATIONS:

*6-12 month of prior returns or similar warehouse experience

*Basic computer skills (i.e. personal computers, printers, email).

*Knowledge of warehouse operating procedures and protocols.

*Prior experience in a distribution, warehouse, or other inventory handling environment.

*Ability to actively support team concepts and effectively communicate with team members.

*Ability to accurately follow directions, both written and verbal.

*Ability to maintain individual productivity and quality standards according to department requirements.

*Ability to focus and remain on task in a fast-paced environment.

*Attention to detail.

*Be able to stand, walk, or sit for extended periods of time.

*Be able to lift up to 25 lbs.

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Baltic Born

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Returns Specialist