Long Cove Club is seeking a hands-on, hospitality-driven Floor Manager to lead our front-of-house dining operations. This role is perfect for someone who thrives on the floor—coaching a team in real time, anticipating member needs, and ensuring every service feels seamless and personal.
As part of our leadership team, you'll guide servers, bartenders, and support staff to deliver the refined yet welcoming experience that defines Long Cove Club. From conducting pre-shift lineups to jumping behind the bar when needed, you'll set the tone for teamwork, consistency, and genuine hospitality.
- This position requires Thursday-Sunday availability with at least 2 closes per week.
What You'll Do:
- Lead daily dining and bar operations with an active, visible floor presence.
- Coach and motivate servers, bartenders, and support staff to deliver exceptional, detail-oriented service.
- Conduct pre-shift meetings and reinforce priorities, menu knowledge, and service standards.
- Monitor pacing, timing, and table flow to ensure smooth, gracious service throughout each shift.
- Step in where needed—bartending, greeting, serving, or assisting resets—to model teamwork.
- Build genuine relationships with members, learning preferences and personalizing service.
- Anticipate needs and resolve any issues quickly, gracefully, and discreetly.
- Maintain cleanliness, organization, and adherence to safety, sanitation, and responsible alcohol service standards.
- Communicate effectively with culinary and clubhouse teams to support consistency and service excellence.
- Complete shift reports and share feedback to drive continuous improvement.
What We're Looking For:
- 2+ years of hospitality leadership experience (fine dining, club, or boutique hotel preferred).
- Exceptional interpersonal and communication skills with a strong presence on the floor.
- Proven ability to motivate and mentor teams.
- Calm, professional demeanor under pressure with strong problem-solving ability.
- Detail-oriented with high standards for consistency and presentation.
- Flexible schedule including nights, weekends, and holidays.
- Passion for hospitality and continuous improvement.
Additional Perks for All Team Members:
- FREE team member meals
- Travel pay: $7/day, up to $150/month
- Limited golf privileges & pro shop discounts
- 401(k) with up to 6% employer match (after 6 months)
- Team Member of the Month & Year awards (with monetary bonuses)
- Team Member appreciation events & activities
- Holiday fund contributions
Robust Full-Time Benefits (eligibility begins the 1st of the month after 60 days):
- Medical & Vision Insurance at competitive rates
- FREE Dental Insurance
- 100% company-paid Life Insurance, Short-Term Disability, and Long-Term Disability
- Voluntary Life Insurance options
- PTO: 128 hours of vacation and sick/personal time per year, plus 6 paid holidays (PTO begins accruing after 90 days)
- Health Savings Account (HSA)
At Long Cove Club, we create moments of joy through thoughtful service and teamwork. You'll join a team that values collaboration, creativity, and professional growth—and have the opportunity to help shape the next chapter of our dining experience. If you're a hospitality professional who loves leading from the floor and inspiring others to do their best work, we'd love to meet you.
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