About Martello Re
At Martello Re, we are building a distinctive reinsurance offering grounded in exceptional client service, innovative solutions, and advanced data analytics. We are committed to attracting top talent and empowering individuals to make meaningful contributions while advancing their careers. Our dynamic, high-energy environment fosters collaboration and encourages bold thinking at all levels. At the same time, we maintain a steadfast focus on long-term financial strength to serve the best interests of our cedants and their policyholders.
The HR Senior Manager partners with the CHRO to build and mature the company's HR infrastructure while leading day-to-day people operations for a dynamic, growth-focused reinsurance firm. This role owns the design and continuous improvement of core HR programs (talent acquisition, talent management, compensation/benefits cycles, employee relations, compliance) and leverages people analytics to inform leadership decisions. The HR Senior Manager serves as a strategic advisor to leaders, manages a small HR team and key vendors, ensures rigorous legal/compliance standards, and champions a culture of inclusion, accountability, collaboration, and innovation to help the organization scale effectively and sustainably.
Essential Job Duties and Responsibilities
Strategic Leadership & Governance
- Serve as a trusted advisor to executives and managers on organizational design, workforce planning, succession, engagement, and change management.
- Establish the HR operating model (process ownership, RACI, service levels) and govern HR policies, ensuring consistent interpretation and application.
- Lead annual people program cycles (headcount planning, performance reviews, merit/bonus planning, benefits renewal) in partnership with Finance and business leaders.
- Build and report against HR dashboards/KPIs (e.g., quality-of-hire, time-to-fill, regrettable attrition, engagement, diversity metrics); synthesize insights and actions for leadership and the Board, present to the Board as requested.
- Oversee HR compliance and audit readiness (e.g., I-9, EEO-1, ACA/1095-C, FLSA, FMLA/leave, ADA/ADAAA, pay transparency, US/Bermuda requirements); maintain a proactive compliance calendar.
Team & Vendor Management
- Manage and develop a small HR team with clear goals, coaching, and growth plans.
- Own key HR vendor relationships (benefits broker/TPA, ATS/HRIS, background checks, compensation surveys), including selection, contracting, SLAs, and continuous improvement.
Talent Acquisition & Onboarding
- Set the talent strategy and recruiting standards; guide full-cycle recruitment for critical and leadership roles with an emphasis on diverse, high-performing talent.
- Optimize the employer brand, structured interviewing, and selection methodologies; ensure compliant, consistent practices across jurisdictions.
- Oversee scalable onboarding/offboarding programs that ensure readiness, security/compliance, and culture integration.
Performance, Development & Culture
- Own the performance management framework (goals/OKRs, mid-year/annual reviews, calibration, development planning) and enable managers with training and toolkits.
- Partner with leaders to create targeted development programs (e.g., manager fundamentals, coaching, career frameworks).
- Co-own employee engagement strategy (cadence, survey/feedback channels, action planning); drive initiatives that improve retention and org health.
- Advance diversity, equity, inclusion, and belonging (DEIB) goals with measurable outcomes and transparent reporting.
Compensation, Benefits & People Operations
- Partner with CHRO/Finance on compensation philosophy, market benchmarking, job architecture/levels, and pay practices; support annual compensation planning and offers.
- Oversee benefits strategy and annual renewals in partnership with the broker; drive employee education and cost/value optimization.
- Ensure accurate, secure people data and efficient HR operations (HRIS/ATS/LMS/payroll/ben-admin), including documentation, workflows, SOX-adjacent controls, and data privacy.
Employee Relations & Risk Management
- Lead or oversee complex and sensitive employee relations matters and investigations with objectivity and discretion; recommend fair, consistent actions.
- Maintain compliant multi-state practices; anticipate regulatory changes and advise on risk mitigation.
- Support reinsurance-partner and internal offsite engagements as needed.
Communications & Reporting
- Prepare and present clear, nuanced HR updates and proposals for executives and internal stakeholders; translate complex data into actionable insights.
Required Education and Experience
- Bachelor's degree in human resources, Business Administration, or related field; Master's degree a plus.
- 8–10+ years of progressive HR experience with generalist/HRBP depth; experience working in both US and Bermuda strongly preferred.
- Experience leading people programs end-to-end (performance, compensation cycles, benefits renewal, ER, compliance) and managing HR staff or cross-functional project teams.
- SHRM-CP/SHRM-SCP, PHR/SPHR, or equivalent certification preferred.
Required Skills
- Advanced knowledge of HR policies/practices and U.S. employment law (federal, state, and local); strong judgment in ambiguous, multi-jurisdictional scenarios.
- Demonstrated ability to lead teams, influence senior stakeholders, and manage vendors, skilled in change management and organizational effectiveness.
- Strong analytical mindset; fluency with HR metrics, benchmarking, and tools (HRIS, ATS, analytics) to drive decisions and measure outcomes.
- Exceptional interpersonal, written, and verbal communication skills; able to distill complexity into clear recommendations.
- High integrity, discretion, and professionalism in handling confidential information.
- Organized, detail-oriented, and capable of prioritizing multiple workstreams in a fast-moving environment; proactive and solutions-oriented.
Location and Travel
- This is an onsite role. Martello Re welcomes applications from candidates based in Charlotte, NC or Bermuda. We are proud to be an equal opportunity employer and consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other legally protected status.
- This position has minimal travel to Martello Re offices or other relevant locations.
Physical Requirements
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift 15 pounds at times.
Note for Recruitment Agencies
We kindly request that you do not forward any resumes to Martello Re employees unless specifically requested for this position or other roles within our organization. Martello Re bears no responsibility for fees related to unsolicited resumes.
Note to Applicants
Personal Information collected is used for recruitment purposes only and will be shared with hiring managers and those involved in the hiring process. We may retain your personal information for a reasonable period in compliance with applicable regulations, typically one year post application submission, to enable us to match your details with other suitable job opportunities that may arise from time to time, unless otherwise requested. Please refer to Martello Re's Privacy Notice for further information on your rights and how we protect your personal information: Privacy Notice– Martello Re.
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