Do you
love exploring and playing in the outdoors, making new friends, hanging around
the campfire, canoeing, kayaking, stand up paddle boarding, snowboarding,
skiing, and snowshoeing? Well, we have that, and more. Manning Park Resort is a
year-round resort located between Hope and Princeton, BC. If you are ready to
leave the hustle and bustle of city life, and enjoy outdoor fun and adventure,
this is a great place to work. Staff housing is
available, so your dream of living in the mountains is part of your adventure
at Manning Park Resort.
We are presently searching for our next talented team
member as a Housekeeping Supervisor to join our Accommodations team. If you can
provide our guests with an amazing experience, combined with working as an
energetic part of our resort, we want to hear from you.
Responsibilities include (but not limited
to):
*
Ensure all aspects of the Resort’s guest accommodation and communal areas are
cleaned to the prescribed standards of cleanliness and timing.
* Manage Inventory and complete orders in a timely
manner.
*
Train and supervise the housekeeping, laundry, and janitorial staff.
*
Scheduling and assigning daily tasks.
* Keep
accurate time sheets.
*
Record maintenance issues and ensure units and equipment are in good repair.
* Provide assistance ensuring the guest arrival, stay
and departure processes fully integrated, and providing the guest with an
exceptional level of service and quality.
*
Support and embrace a team atmosphere.
*
Maintain an elevated level of professionalism, providing exceptional guest
service at all points of contact.
*
Effectively resolve guest complaints ensuring the guests’ needs are exceeded.
*
Complete all tasks in a timely manner within an individual and multifunctional
team environment.
*
Maintain safe and environmentally sound work practices.
*
Assist with emergency situations as required.
* Work
towards continuous improvement and quality in all areas.
*
Monitoring and recording productivity of staff daily.
Job Requirements / Qualifications:
* 2
years of housekeeping experience (required) and 1 year of supervisory
experience (preferred).
*
Minimum Class 5 Driver's License (required).
*
Knowledge of a housekeeping department and best practices required.
* Good
physical condition, as this position is physically demanding.
*
Excellent communication and problem-solving skills.
* A passion for guest service and a proven ability to
consistently anticipate guest needs.
* Team player and a self-starter, with the ability to
effectively work independently as required.
* Ability to take on work and projects and see them
through to completion.
* Professional in attitude and appearance.
* Well organized with excellent attention to detail.
* Ability to work within and promote an innovative
and multi-tasked environment.
*
Awareness of environmentally sound practices with a commitment to this area.
* Must
be flexible to work as business levels dictate.
* Able to handle, use and care for various machinery
such as carpet cleaners, vacuums, etc.
This
is a permanent, year-round position.
Benefits:
* Free Rent in a staff housing - biweekly utilities of $150 (Including
water, hydro, waste & heat)
* Free Wi-Fi and Calls within Canada & USA
* Free Seasonal Activities Pass (Alpine & Nordic
in Winter, Boathouse in Summer)
* Free Rentals & Lessons (Alpine & Nordic in
Winter, Boathouse in Summer)
* Monthly onsite Medical & Wellness Services
* Regular Grocery Pick Up Service
* Food
& Retail Discounts in our Country Store, Pinewoods Restaurant, Bears Den
Pub & Daylodge
