ABOUT US
Are you ready for big flavors, big food, and big fun? Big Chicken isn't just a restaurant; it's an experience. With Shaquille O'Neal's larger-than-life personality, we serve more than just food. We create moments and memories with mouth-watering dishes that keep our customers coming back for more. Our menu blends childhood favorites with trendy flavors, giving guests a unique taste of Shaq's personality and life.
JOB SUMMARY
Become a vital part of the Big Chicken team as a Shift Supervisor, helping ensure our restaurant runs smoothly during your shifts while working on base and serving those who serve our country. We're looking for a passionate, hospitality-centered individual with strong leadership abilities and a customer-focused approach. If you can effectively coordinate and motivate a team to provide outstanding service, this role is for you!
BIG Responsibilities
- Promote excellent customer service by coaching and demonstrating positive interactions.
- Handle customer concerns and questions promptly and professionally.
- Ensure the dining area is clean and inviting.
- Manage daily operations, including opening and closing procedures.
- Collaborate with kitchen staff to oversee food preparation and service during busy times.
- Track inventory levels and communicate restocking needs.
- Help train new team members on company policies, procedures, and customer service expectations.
- Conduct regular coaching sessions and provide feedback to encourage continuous improvement.
- Lead and inspire the front and back of house team memebers during shifts.
- Assign tasks and responsibilities to ensure smooth operations.
- Offer guidance and support to team members to achieve performance goals.
QUALIFICATIONS
- Experience in a supervisory or shift management role in the restaurant industry.
- Strong leadership and communication abilities.
- Capacity to work in a fast-paced, dynamic environment.
- Understanding of food safety and health regulations.
- Availability to work evenings, weekends, and holidays.
BIG BENEFITS
- Competitive hourly pay
- Employee meal discounts
- Growth opportunities for career advancement
- An energetic and enjoyable work atmosphere
- Flexible scheduling
- Sick pay
- Paid time off after 1 year with the company
The pay range for this role is:21 - 21.50 USD per hour(2850 Robertson Street. )
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