About Abby Health
Abby Health is Australia's busiest online clinic, built for the future of primary care.Founded in 2023, Abby was established to address one of the most urgent issues in Australian healthcare: access. With one in three Australians now without a regular GP, we"re reimagining how people access everyday care—without losing what makes care personal: long-term relationships and detailed patient histories.We connect patients to licensed GPs and nurse practitioners through same-day, 100% online care—delivering high-quality treatment for everyday issues, from headaches to herpes, coughs to cramps, and everything in between. Behind the scenes, we use structured patient histories, smart intake tools, and streamlined workflows to make every consult feel more like self-care.Our approach is guided by three core values:🔹 Smart – Intelligent systems that surface what matters, when it matters🔹 Beautiful – A thoughtful, intuitive experience for patients and clinicians alike🔹 Caring – Human support, continuity of care, and relationships that lastWe believe the future of primary care is affordable, same-day, and online first.A system where most care is delivered remotely—supported by pre-diagnosis tools, wearables, alerts, and proactive follow-up. In-person visits become the exception, not the default. It's a smarter, safer, more efficient model—one that finally puts patients first.And it's already happening.Since launching, Abby has become one of the most trusted names in digital healthcare in Australia. We're used by hundreds of thousands of Australians, with a 4.7/5 average rating on Google and Trustpilot.We're quality-first and purpose-driven. Whether you're a patient looking for better answers or a clinician looking for a better way to practise—Abby is here to make care better, for everyone.Smart. Beautiful. Caring. That's the future we're building—for Australian primary care, and the people who rely on it.
About the role
We offer fully remote / flexible / full time / part time / casual opportunities across Australia 7 days a week from 5.30am to 11.30pm.
We offer a transparent and competitive remuneration model
$150+ per hour,No lock-in contracts—work on your own termsFull autonomy over your scheduleMedicare rebates only, ensuring a high volume of patients without financial barriersMinimal post-consultation admin—our support team handles patient follow-ups and documentation
Who are we: Founded by Clinicians, Designed for Clinicians
We bring together experienced medical professionals and innovative thinkers to build the future of primary care. We value a diverse range of skills and expertise—from doctors and nurse practitioners delivering frontline care to product specialists and engineers optimising the patient experience. Our culture is built on collaboration, adaptability, and shared problem-solving.
All practitioners on Abby Health are fully licensed, Australian-based nurse practitioners (NPs) with years of experience. They are trained in telehealth and follow strict medical guidelines to ensure high-quality, evidence-based care. All of our patients receive the same level of medical expertise as they would in a traditional clinic.
We are a values-driven organisation.Everything we do is guided by three simple principles: caring, beautiful and smart. These values shape our culture, inform our decisions, and define how we work with each other and our community.
How will you make an impact
At Abby Health, we care for a diverse range of patients, from young professionals managing their health on the go to rural Australians who struggle to access in-person care. Many of our patients don't have a regular GP or NP, so they rely on Abby for trusted, ongoing support. We see over 7,000 patients every week.Our clinicians diagnose and treat a wide range of conditions, from general health concerns and chronic conditions to mental health and sexual health care. From new diagnosis to prescription, pathology request, specialist referral, or preventative care, we ensure they get the right treatment without unnecessary barriers.
What you"ll do
As a Telehealth Nurse Practitioner at Abby Health, you will provide virtual consultations and patient assessments, helping individuals across Australia access quality care from the comfort of their homes.Your role will involve:
Conducting virtual consultations via phone and video for general health concerns, chronic conditions, and acute presentationsProviding prescriptions, referrals, pathology requests, and ongoing treatment plansReviewing structured patient histories before consultations to improve clinical efficiencyCarrying out follow-ups and long-term care management, ensuring continuity of careSupporting a diverse patient base, including individuals in regional and remote areas who may have limited access to in-person careSetting your own schedule, with a minimum commitment of 6 hours per week (up to full-time availability)Using our cloud-based practice management system, with real-time support from our medical team
What we offer:
Flexible, Remote work
Work from anywhere, anytime. Whether you want to set your own hours or balance work with life, we give you the flexibility to create your schedule
Competitive Salary
We offer industry-leading rates and bulk-billing options, so you can provide great care while getting paid for your time and expertise.
Dedicated Support Team
Our support team responds to clinician requests in under 9 minutes, so you always have fast, reliable help when you need it. You can rely on our dedicated administrative team to handle patient bookings, referrals, and documentation with real-time support.
An intelligent Telehealth platform
Our intelligent Telehealth platform is built to enhance clinical decision-making and streamline patient care allowing clinicians to choose the patients and cases that match your clinical expertise with our patient preference system and receive structured patient histories before consultations through our intelligent patient intake forms.A supportive and inclusive cultureA supportive and inclusive culture for clinicians where all healthcare providers—regardless of role, background, identity, or experience—feel respected, valued, and empowered to contribute fully. At Abby Health, we promote psychological safety, equity, and mutual respect, which we believe are crucial for both clinician well-being and high-quality patient care. Our clinicians have access to clinical guidance whenever needed with Clinical Director Julia Segal, an NP and Chief Medical Officer Dr Ramu Nachiappan and tap into our network of 190 other practitioners A professional and ethical approach to patient care
A professional and ethical approach to patient care in Australia is guided by nationally recognized standards and codes developed by regulatory bodies such as the Australian Health Practitioner Regulation Agency (AHPRA) and individual National Boards (e.g., Nursing and Midwifery Board of Australia). These standards ensure clinicians deliver safe, respectful, and culturally competent care that prioritises patient well-being.
A commitment to qualityOur commitment to quality care and clinician satisfaction is reflected in our Net Promoter Score (NPS):
Clinician NPS: 4.2/5 – highlighting a positive experience for doctors working with Abby HealthPatient NPS: 4.7/5 (2011 reviews) – demonstrating high patient satisfaction and engagement. You can see what our patients think of our service on Trust Pilot here: https://au.trustpilot.com/review/www.abbyhealth.app
What is required to join Abby Health/How can we set you up for success:
Digital Fluency
Clinicians must be comfortable using Telehealth platforms, digital records, and online communication tools. A basic understanding of practice management software is required.
Work from home set-up
A quiet, private workspace is required for Telehealth consultations. Clinicians must have high-speed internet, a webcam, and a microphone to ensure clear communication.
Qualifications
To be successful in this role, you must meet the following requirements:
Current AHPRA registration as a Nurse PractitionerMedicare Provider Number eligibility to claim, refer, and request servicesProficiency with digital patient management software (telehealth experience preferred)Strong interpersonal and communication skills, with a patient-centered approachAbility to work independently in a remote environment, managing time effectively
How to apply and what to expect next:
Our streamlined application process ensures you can start seeing patients quickly—without unnecessary delays. Apply online in minutes, meet with our leadership team, and complete our quality-focused training.
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