Front Office Specialist II
Newport-OR-97365-United States
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Join the Samaritan Treatment and Recovery Services Team in providing a recovery-oriented environment in which patients can address their substance abuse disorders in a holistic manner in our new residential facility opening in the summer.
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JOB SUMMARY/PURPOSE
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Provides reception and administrative support services to patients and providers within and outside the SHS system. Acts as a resource for questions about clinic practices. Handles accounts payable and front office issues in coordination with the clinic manager. May be responsible for training new front office employees.
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DEPARTMENT DESCRIPTION
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Samaritan Treatment and Recovery Services provide a continuum of substance use services to adults and their families. Members of the Samaritan Treatment and Recovery team work in a multi-disciplinary approach, in both residential and outpatient settings providing evidenced, trauma informed treatment.
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EXPERIENCE/EDUCATION/QUALIFICATIONS
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High school diploma or equivalent required.
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Experience and/or training in medical/insurance terminology required (i.e. ICD-10, CPT codes, etc).
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Experience with practice management scheduling systems preferred.
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PCH Treatment & Recovery Svcs:
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If a graduate of STARS, must have a minimum of one (1) year from completion of the program to be eligible for hire.
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All job offers are contingent upon the candidate passing a pre-employment/post offer drug screen.
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KNOWLEDGE/SKILLS/ABILITIES
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Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation.
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Adaptability/Flexibility - Ability to respond quickly and appropriately to situations that may arise with high risk or diverse client populations. Ability to adjust actions in relation to others and adapt to offer best possible care to clients.
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Communication - Effective written and oral communication skills to explain complex issues, exchange information between team members, and tactfully discuss issues. Ability to perform group presentations and listen to and understand complex information and ideas.
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Team Building - Ability to work, function and communicate on a multi-disciplinary team. Possess the knowledge and skills to develop constructive and cooperative working relationships with others and maintain them over time.
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Medical Terminology - Knowledge of medical records, procedures and terminology. Ability to read, interpret, and apply policies, procedures, laws, and regulations.
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Social Perceptiveness - Ability to work with a diverse population from pediatrics to geriatrics. Basic understanding of age-related differences in caring for and/or communicating with clients and caregivers. Possess personal sensitivity to the needs and experiences of others and a non-judgmental attitude towards persons of differing standards, values, lifestyles, and ages.
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PHYSICAL DEMANDS
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Rarely
(1 - 10% of the time)
Occasionally
(11 - 33% of the time)
Frequently
(34 - 66% of the time)
Continually
(67 – 100% of the time)
WALK - INCLINE
LIFT (Floor to Waist: 0"-36") 40 - 60 Lbs
LIFT (Knee to chest: 24"-54") 20 - 40 Lbs
PUSH (0-20 pounds force)
PULL (0-20 pounds force)
CLIMB - STAIRS
LIFT (Floor to Waist: 0"-36") 0 - 20 Lbs
LIFT (Floor to Waist: 0"-36") 20 - 40 Lbs
LIFT (Waist to Eye: up to 54") 0 - 20 Lbs
LIFT (Overhead: 54" and above) 0 - 20 Lbs
SQUAT Repetitive
KNEEL (on knees)
REACH - Forward
REACH - Upward
SIT
STAND
WALK - LEVEL SURFACE
LIFT (Knee to chest: 24"-54") 0 - 20 Lbs
SQUAT Static (hold >30 sec)
BEND FORWARD at waist
ROTATE TRUNK Sitting
ROTATE TRUNK Standing
FINGER DEXTERITY
PINCH Fingers
GRASP Hand/Fist
CARRY 1-handed, 0 - 20 pounds
CARRY 2-handed, 0 - 20 pounds
MANUAL DEXTERITY Hands/wrists
PI275517455
