PATIENT ACCESS & SCHEDULING SPECIALIST-LEVEL I
Elkins-WV-26241-United States
Summary: Provides assistance, guidance, and direction to patient, visitors, and vendors. Obtains accurate patient demographic and billing information, receives authorization to bill, treat, admit and waiver signatures as required. Collects co-pays and co-insurance payments and prepares receipts. Coordinates diagnostic and treatment activities for multiple services with Davis Health System. Evaluates the patient’s third-party payor and diagnosis to ensure medical necessity when appropriate.
Qualifications:
- Minimum Education: High School or equivalent
- Preferred Experience: One year of experience in customer service
- Basic knowledge of medical terminology and third party payers
Skills: Other
- Excellent verbal and written communication skills
- Ability to prioritize
- Multi-tasking efficiently and effectively
- Working knowledge of computer
- Ability to maintain confidentiality
- Ability to handle difficult situations with tact and diplomacy
Skills: Machine
- Multiple-line telephone system
- Personal computer
- Credit card machine
- Copier
- Fax
- Calculator
Physical Demands:
- Reading and comprehension ability
- Must be able to read and write legible
- Manual dexterity to operate basic office equipment
- Handles emergency or crisis situations
PI275505887
