Billing Supervisor
Syracuse-NY-13201-United States
Since 1887, Crouse Health has been a leading healthcare provider located in Central New York. We’ve combined a family-friendly culture with a passion to provide the best care, which creates an environment where both patients and team members feel valued.
Crouse’s Business Office is hiring a full time Billing Supervisor.
Pay Range:$70,000.00-$82,500.00/annual
Schedule: Monday-Friday, 8:00am-4:30pm
Billing Supervisor Position Responsibilities:
- Responsible for the overall operations, leadership, direction and coordination of staff within the Billing Team.
- Reviews and resolves issues related to claim generations, clean claim ratios, rejected, denied billings. Determines the accuracy of charge capture, missing charges, late charges, covered and non-covered charges.
- Ensures timely submission and acceptance of claims to all payers.
- Serves as a resource to staff by answering questions, assisting with problems, and providing training as necessary.
- Communicates issues that are preventing timely and accurate billings to appropriate hospital department Manager for performance improvement process.
- Analyze billing data to identify trends, improve processes, and generate reports on key performance indicators.
- Effectively resolve claim edit errors within the billing software based on national correct coding initiative edits to ensure clean claims are submitted to payers.
- Responsible for monitoring all Billing DNFB worklists within the billing software.
- Performs staff management functions related to employee selection, on-boarding/orientation, coaching/development, staffing, work assignments, performance management and goal alignment as guided by hospital policy and procedures and collective bargaining unit agreement (when applicable).
- Produces/oversees weekly and monthly reporting for assigned areas. Communicates and enforces policies and procedures to/with staff. Ensures departmental manual is up to date at all times. Conducts regular staff meetings to keep staff informed of departmental performance to established KPIs and any issues and/or concerns of departmental management and staff.
- Assists in developing departmental collection goals and establishment of KPIs in conjunction with the Director of Patient Accounting and Billing and Accounts Receivable Manager.
Billing Supervisor Position Requirements:
- Associate’s Degree in related field or combination of High School Diploma with 5 years progressive experience in Patient Financial Services required.
- Must have five (5) years’ experience in Acute Care Hospital Billing.
- Minimum of two (2) years’ experience in Supervisor positions.
- Previous Leadership experience preferred.
Benefits Overview
- Medical, Dental, Vision, FSA, and 401K.
- Company paid life insurance.
- Tuition Assistance and Workforce Development Opportunities.
- Crouse Health Employee Assistance Program.
- Employee discounts on any Inpatient or Outpatient service, hospital cafeteria and pharmacy, and certain retailers.
- YMCA Subsidy program.
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