Senior Technical Support Engineer

Saviynt • Remote • 4w ago

WHAT YOU WILL BE DOING

Communicate with end users/businesses to explain the issue(s) and solutions for
implementation related questions
● Provide technical analysis for the production incidents, resolution, and root cause
analysis for the incidents
● Publish knowledge articles for the incidents and service requests, prepare technical
documents for the standard operating procedures
● Identify, debug and troubleshoot break fix issues and take it to a resolution
● Respond and resolve issues within agreed service levels
● Work closely with Engineering and DevSecOps teams for activities related to
supporting the IAM and CPAM service offerings

WHAT YOU BRING

Strong Domain knowledge in Identity and Access Management (IAM)
● Hands-on experience in configuring and deploying one or more IAM tools like Saviynt,
Sailpoint, OIM or ISIM
● Knowledge and experience in invoking REST/SOAP web services using tools such as
Postman
● Database : Extensive experience in database operations & SQL

● Strong hands-on experience with Scripting (ex. Shell, Javascript, Python, Groovy)
● Basic knowledge of operating systems such as Linux, Unix & windows
● Prior experience integrating with any SSO providers
● Experience working with global Customers and strong customer focus
● Excellent written and verbal communication skills
● Keywords: Cloud, Java, Scripting, Linux, SQL
● Minimum 5 years experience in implementing various IGA solutions

PI273789049

Related Jobs

Contract Specialist

Colibri Group • Remote • 21h ago

21h ago

Destination Wedding Planner | Virtual

Destination Knot • Remote • 21h ago

21h ago

Account Manager - UK & Northern Europe

Everseen • Remote (Other) • 21h ago

21h ago

Commissioning Manager

Global Commissioning • Remote • 21h ago

21h ago

Hotel Reservationist | Work From Home

Destination Knot • Remote (Ohio, United States) • 21h ago

21h ago

Senior Product Manager, Sports

Crypto.com • Remote (Other / Non-US, United States) • 21h ago

21h ago

Account Manager - Central & Western Europe

Everseen • Remote • 21h ago

21h ago

Senior Test Automation Engineer IV (Java/Python)

OpenX • Remote • 21h ago

21h ago

Account Manager - Publisher Development

OpenX • Remote • 21h ago

21h ago

Site Reliability Engineer III

OpenX • Remote • 21h ago

21h ago