Job Description
At SAE Financial & Housing Corporation (“F&H”), we know that the key to success and growth is a high-performing team; we are now seeking a Director of Asset Management who will provide skilled and efficient support to our student housing portfolio.
This position plays an important role in the success of the company and will be managing operation for a portfolio of the student housing assets (“property” or “properties”) across the US. Responsibilities include overseeing day to day operations of individual F&H properties including the direct management of F&H House Directors, oversight of repair and maintenance procedures, protocols and asset tag database, direct coordination and execution of capital improvement and construction projects, vendor management, operational budget oversight and long-term capital needs planning and managing all aspects of tenant subleasing and membership agreement execution.
Reports To:
- VP of Asset Management & Operations
Essential Functions:
Provide facility management functions for a F&H Portfolio, including:
- Organize, monitor, coordinate, and evaluate assigned work tickets and projects daily and ensures they are successfully resolved in a timely basis
- Field emails and calls requesting assistance with projects, repairs, maintenance, and routine operations
- Oversee communication efforts with clients and vendors and responds timely to questions and concerns
- Assist with complaints, concerns, questions, etc. from residents, chapter members, employees, parents, and vendors related to chapter house operations
- Manage the inventory control program for each property utilizing an “Asset Tag” program tracking all common area furniture, bedroom furniture and kitchen equipment
- Provide operational oversight and planning of capital improvement projects and operating budgets for all properties within established guidelines
- Execute all capital improvements projects to include timely and relevant communication with all project stakeholders
- Oversee F&H’s facility inspections including daily, weekly, monthly and semester inspections and capital needs planning program
- Successfully operate each property within established policies and operating budgets including but not limited to utilities, culinary operations and employee salaries
- Establish and maintain positive relationships with local, on-site house directors, tenant contacts, contractors and vendors in the operation of the property. Hire and provide training of house directors and/or engage independent contractor vendors as needed
- Coordinate inspections by independent contractors and/or F&H staff, including those involving fire safety, city/county, insurance, move-in/out, and resident property care, to help ensure all known issues are adequately addressed in a timely fashion
- Identify, establish, and maintain proper maintenance service contracts and records to ensure appropriate preventative maintenance protocols are in place
- Coordinate and oversee the maintenance program to include facility management employees, vendors and asset and maintenance database program
- Maintain inventory and life cycle cost of mechanical, electrical and plumbing (“MEP”) systems, all furniture, fixtures, and equipment and plan for their replacement
- Travel to coordinate with tenant change overs, projects, and inspections
- Interview and hire vendors and employees based on location and need
- Maintain all property-related vendor contracts
- Make F&H related decisions with a thorough understanding of company procedures, policies, and business practices to achieve good results and meet deadlines
- Other duties as assigned
Required Qualifications:
- Membership in Sigma Alpha Epsilon is preferred, but not required
- Ability to travel and a valid Driver’s License
- Strong written and verbal communication skills
- Proficiency with Google Suite and Microsoft Office 365 to include Word, Excel, and PowerPoint
Preferred Qualifications:
- Minimum of Bachelor’s Degree or 10-Year’s of Property Management Experience
- Effective organization and time management skills, including calendar management experience
- Flexible demeanor, pro-active thinker, positive attitude
- Ability to take direction, follow procedures, and ask appropriate questions
- Complete tasks independently as well as work collaboratively with teams
Benefits:
- Paid Time Off (PTO)
- Medical
- Vision
- Dental
- 410K with company match
- Paid Holidays
- Flexible and understanding work environment
- Regularly scheduled company events and get togethers
- Stable and growing organization since 2003
Our core values of Experience, Loyalty, Innovation, Truth and Expertise are the foundation of our culture and if these describe you, we want you on our team!
Please include a resume as part of your application